Customer Success Specialist - Analytics

Mercor; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Resumo da oferta

Mercor is seeking a Customer Support/Success professional to review and assess domain documents, providing structured feedback to ensure quality, accuracy, and relevance. The role focuses on individuals with strong analytical abilities and domain expertise to contribute to high-impact evaluation projects.

The ideal candidate will demonstrate proficiency in document analysis, strong written communication, and the ability to follow structured guidelines while collaborating with cross-functional

Qualificações

• Bachelor's degree (minimum).
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Conhecimentos

Excel

PowerPoint

Word

Document analysis

Attention to detail

Follow guidelines

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Overview

We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada