Customer Analytics Specialist

Gi Group; Portugal; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Employment contract

Resumo da oferta

A leading staffing and recruiting firm in Portugal is seeking a Customer Analytics Specialist. The ideal candidate will transform customer data into actionable insights and work with marketing, sales, and product teams. Responsibilities include analyzing customer behavior, identifying trends, and presenting findings. Applicants should have a Bachelor’s degree in a relevant field and strong analytical skills. Competitive salary and full-time employment offered.

Qualificações

• Experience with data analysis tools and techniques.
• Strong understanding of behavioral, demographic, and transactional data.
• Ability to interpret complex datasets and provide clear recommendations.

Responsabilidades

• Collect, analyze, and interpret data related to customer behavior.
• Identify trends and opportunities by analyzing various data sources.
• Translate data-driven findings into actionable recommendations.

Conhecimentos

Data analysis tools and techniques

Critical thinking

Verbal communication

Written communication

Formação académica

Bachelor’s degree in Statistics, Computer Science, Marketing, Business, or a related field

Descrição da oferta de emprego

Are you passionate about transforming data into actionable insights? We are looking for a Customer Analytics Specialist who can turn customer information into strategies that enhance experience, optimize performance, and drive business growth.

As part of a collaborative and dynamic team, you will work closely with marketing, sales, and product departments to understand customer behavior and influence key business decisions.

Responsibilities

• Collect, analyze, and interpret data related to customer behavior, preferences, and purchasing patterns.
• Identify trends, patterns, and opportunities by analyzing data from various sources such as customer feedback, market research, and transactions.
• Collaborate with internal teams to share insights and align strategies.
• Translate data-driven findings into actionable recommendations to improve products, services, and customer experience.
• Monitor and report on key performance indicators (KPIs) to measure the success of data-driven initiatives.

Qualifications

• Bachelor’s degree in Statistics, Computer Science, Marketing, Business, or a related field.
• Experience with data analysis tools and techniques, and strong understanding of behavioral, demographic, and transactional data.
• Ability to think critically and analytically, interpret complex datasets, and provide clear recommendations.
• Strong written and verbal communication skills to present insights effectively to different teams.

What We Offer

• Employment contract with Gi Group.
• Competitive salary package.
• Working hours: 8:00 AM – 5:00 PM (EST).

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Analyst

Industries

Staffing and Recruiting

If you are analytical, curious, and eager to make an impact through data, apply now and help shape smarter customer experiences!