Customer Success

Phiture; Matosinhos; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A tech-driven company in Matosinhos is seeking a Customer Success Manager to work directly with clients and implement the platform. The ideal candidate will have a Bachelor's or Master's degree in related fields and at least 2 years of experience. This role offers opportunities for career growth, extensive benefits including health insurance, and a focus on well-being.

Serviços

25 days of annual vacation

Health insurance

Great office accessibility to public transport

Remote work policy

Career growth opportunities

Qualificações

• At least 2 years of professional experience in Customer Success, Consulting, or Project Management.
• Experience with data analysis.

Responsabilidades

• Work directly with clients to implement our platform and ensure their satisfaction.
• Build strong partnerships with clients and expand knowledge in Industry 4.0, IoT, data analysis, and production management.

Conhecimentos

Strong analytical skills

Team spirit

Communication skills

Results-oriented mindset

Formação académica

Bachelor’s or Master’s degree in Industrial Management Engineering, Mechanical Engineering, or a related field

Ferramentas

SQL

Descrição da oferta de emprego

Full-time

Matosinhos

Description

We’re looking for someone who enjoys working directly with clients, implementing our platform, and ensuring their satisfaction. In this position, you’ll have the opportunity to experience different production environments, build strong partnerships with our clients, and expand your knowledge in Industry 4.0, IoT, data analysis, and production management.

PROFILE

• Bachelor’s or Master’s degree in Industrial Management Engineering, Mechanical Engineering, or a related field;
• At least 2 years of professional experience in Customer Success, Consulting, or Project Management;
• Strong analytical skills and experience with data analysis;
• Team spirit, communication skills, and a results-oriented mindset;

VALUED

• Good level of English;
• Experience in industrial environments;
• Knowledge of SQL database language.

WE OFFER

• Integration into a young and ambitious team;
• Career growth opportunities aligned with the company’s expansion;
• Compensation package according to experience;
• Continuous focus on our team’s well-being (including 25 days of annual vacation, health insurance, great office accessibility to public transport, remote work policy, and other benefits).

APPLICATIONS

If you’re ready to join this adventure, send your application to [e-mail]