Customer Service Representative (German Speaker)

Cross Border Talents; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

An international recruitment agency is seeking a Customer Service Representative fluent in German to join their team in Porto. You'll provide exceptional support to German-speaking customers through various channels. Ideal candidates are passionate about helping others and solving problems, with a friendly personality. Full on-site training and clear career growth opportunities are provided.

Serviços

Full on-site training

Career growth opportunities

Dynamic international team

Multicultural workplace

Qualificações

• Must be fluent in German (spoken and written).
• Good communication skills in English (B1+ or higher).
• Experience in customer service is a plus, but fast learners are welcome.

Responsabilidades

• Provide top-quality customer support in German via phone, chat, and email.
• Understand customer needs and provide effective solutions.
• Handle inquiries, feedback, and issues with professionalism.

Conhecimentos

Fluent German

Good English communication skills

Passion for helping people

Problem-solving

Patience

Positivity

Friendly personality

Descrição da oferta de emprego

Join Our German-Speaking Customer Service Team in Porto!

Position: Customer Service Representative (German Speaker)
Location: On-site in Porto
Start Date: 6 November 2025

Your Mission:

Be the reason someone's day gets better.
As a Customer Service Representative, you'll be the friendly voice and helping hand for our German-speaking customers providing support, solving problems, and delivering an unforgettable customer experience.

This is more than a job its a chance to connect, grow, and be part of an international team that truly values what you bring to the table.

What You'll Do:

• Offer top-quality customer support in German via phone, chat, and email.

• Understand customer needs and provide effective solutions.

• Handle inquiries, feedback, and issues with professionalism and empathy.

• Work closely with other departments to resolve requests efficiently.

• Keep accurate records and maintain service excellence at all times.

What You Bring:

• Fluent German (spoken and written).

• Good English communication skills (B1+ or higher).

• Passion for helping people and solving problems.

• Patience, positivity, and a friendly personality.

• Flexibility to work in rotative shifts (MondaySunday, 06:0021:00).

• 2 rotating days off per week.

• Previous customer service experience is a plus but we love fast learners too!

What We Offer:

• A dynamic, international team in sunny Porto

• Full on-site training and support to help you succeed.

• Clear career growth opportunities within the company.

• A multicultural workplace where every voice matters.

• Stability, recognition, and a vibrant work environment.

If you're ready to bring positivity, problem-solving, and people skills to an international team,

click Apply Now and start your new journey with us in Porto!