Customer Service Representative German + English Remote

Cross Border Talents; Braga; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A global recruitment firm is looking for a Customer Service Representative fluent in German and English to provide exceptional support remotely. Candidates should have strong communication skills, a customer-first attitude, and adaptability to 24/7 rotative shifts. This position offers a multicultural work environment, competitive salary, and continuous training opportunities.

Serviços

100% Remote work

Multicultural work environment

Continuous training

Competitive salary

Performance-based rewards

Qualificações

• Fluent in German and English (spoken and written).
• Strong communication and interpersonal skills.
• Customer-first attitude with empathy and patience.
• Adaptability to work in rotative shifts (24/7).
• Ability to stay organized and positive in a remote setup.

Responsabilidades

• Provide professional support via phone, chat, and email in German and English.
• Resolve inquiries with empathy, patience, and efficiency.
• Ensure accurate information and high-quality service in every interaction.
• Collaborate remotely with your team to maintain service excellence.
• Stay proactive in helping customers find solutions.

Conhecimentos

Fluency in German

Fluency in English

Strong communication skills

Interpersonal skills

Customer-first attitude

Adaptability to rotative shifts

Descrição da oferta de emprego

Customer Service Representative German + English Remote

Position: Customer Service Representative

Languages: German + English

Location: Remote (based in Portugal Braga project)

Start Date: 6 November 2025

Schedule:

• Monday to Sunday: 24/7 (Rotative Shifts)

• Days Off: 2 rotational days

Your Mission:

Be the trusted voice for our international clients!

As a Customer Service Representative, you’ll deliver exceptional support in German and English, ensuring every interaction leaves customers feeling heard, valued, and satisfied.

Working from home, you’ll join a global team passionate about communication, problem-solving, and delivering outstanding experiences.

What You’ll Do:

• Provide professional support via phone, chat, and email in German and English.

• Resolve inquiries with empathy, patience, and efficiency.

• Ensure accurate information and high-quality service in every interaction.

• Collaborate remotely with your team to maintain service excellence.

• Stay proactive in helping customers find solutions and feel supported.

What You Bring:

• Fluency in German and English (spoken and written).

• Strong communication and interpersonal skills.

• A customer‑first attitude with empathy and patience.

• Adaptability to work in rotative shifts (24/7).

• Ability to stay organized and positive in a remote setup.

What We Offer:

• 100% Remote work within Portugal enjoy flexibility and comfort from home.

• A multicultural, supportive, and professional work environment.

• Continuous training and clear career growth opportunities.

• Competitive salary and performance-based rewards.

• Stability in a global company with a strong reputation for excellence.

Join Our Team!

If you’re ready to bring your language skills and passion for service to a global environment, send your CV and a short paragraph about yourself to [e-mail]

This opportunity is perfect for couples looking to start a career together and grow side by side!