Customer Service Representative (French speakers)

Cross Border Talents; Leiria; Híbrido; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A customer service company in Leiria is seeking a Customer Service Representative fluent in French to provide exceptional support. Responsibilities include handling customer inquiries via phone, email, and chat, and resolving issues efficiently. Preferred candidates will have previous experience in customer service, strong communication skills, and a problem-solving mindset. This role offers an attractive salary, benefits, and a flexible hybrid work environment.

Serviços

Attractive salary and benefits package

Flexible hybrid work environment

Opportunities for professional growth

Supportive company culture

Qualificações

• Fluency in French is essential; proficiency in English is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills.

Responsabilidades

• Provide outstanding customer support via phone, email, and chat in French.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions and feedback accurately.

Conhecimentos

Fluency in French (spoken and written)

Strong communication skills

Problem-solving skills

Interpersonal skills

Descrição da oferta de emprego

About the job Customer Service Representative (French speakers)

Location: Leiria, Portugal (Hybrid)

Starting Date: April 11, 2024, or November 11, 2024

About Us:

Join our dynamic team where we prioritize exceptional customer experiences. We are looking for a motivated and skilled Customer Service Representative fluent in French to support our clients and enhance our services.

Responsibilities

• Provide outstanding customer support via phone, email, and chat in French.
• Resolve customer inquiries and issues efficiently and effectively.
• Maintain a positive and professional demeanor while interacting with customers.
• Collaborate with team members to improve service processes and customer satisfaction.
• Document customer interactions and feedback accurately.

Requirements

• Fluency in French (spoken and written) is essential; proficiency in English is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Problem-solving skills and a customer-oriented mindset.

What We Offer

• Attractive salary and benefits package.
• Flexible hybrid work environment.
• Opportunities for professional growth and development.
• A supportive and inclusive company culture.

Join us in delivering exceptional service and making a difference for our customers!