Customer Service (French speaking)

Velenosi & Meredith Consulting; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A consulting company in Portugal seeks a French-speaking Customer Service Representative to join their dynamic team in Lisbon. Responsibilities include assisting customers via various channels and ensuring satisfaction. A strong command of French and customer-focused attitude are essential. This role offers competitive salary, meal allowance, and health insurance from day one. Relocation support also provided for those moving to Lisbon.

Serviços

Competitive salary

Meal allowance of 7.23€ per day

Welcome bonus of 2000€

Health insurance from day 1

Flight reimbursement up to 400€

Accommodation support for relocating employees

Qualificações

• Fluent in French for customer interactions.
• Able to work rotating shifts between 06:00 and 22:00.
• Eligible to work in Portugal with valid documentation.

Responsabilidades

• Assist customers via phone, email, and chat in French.
• Handle inquiries, provide solutions, and ensure customer satisfaction.
• Work collaboratively with other departments to solve customer issues.

Conhecimentos

Excellent communication skills

Customer-focused

Problem-solving skills

Good command of English

Descrição da oferta de emprego

About the job Customer Service (French speaking)

Start Date: March 20, 2025

About the Role:

We are looking for a French-speaking Customer Service Representative to join our dynamic team in Lisbon! If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you.

Job tasks:

• Assist customers via phone, email, and chat in French.
• Handle inquiries, provide solutions, and ensure customer satisfaction.
• Work collaboratively with other departments to solve customer issues.
• Maintain a high level of professionalism and empathy in all interactions.

Schedule & Working Conditions:

• Monday to Friday: Rotating shifts between 06:00 and 22:00.
• No weekend work Saturdays and Sundays off!
• Commute Support: We offer Uber reimbursement up to 25 for early morning shifts starting at 06:00.

What We Offer:

Salary: Competitive package (to be disclosed during the interview).

Meal Allowance: 7.23€ per working day.

Welcome Bonus Receive a 2000€ bonus upon joining!

Health Insurance:

• Available from Day 1 (small monthly contribution required).
• Fully covered after 6 months of employment.

️ Relocation & Benefits for Lisbon Hires:

• Flight Reimbursement: Up to 400€ (Economy class) after completing 6 months.
• Accommodation Support: If relocating from outside Portugal, you can stay in a shared apartment for up to 12 months at 280/month (utilities included, deducted from your salary).
  
  

Who Were Looking For:

• Good command of English for internal communication.
• Customer-focused with strong problem-solving skills.
• Eligible to work in Portugal with one of the following:
  • EU ID
  • Residence card
  • Manifestação de Interesse
  • Visa (under consultation)
    
    

If youre looking for a stable job with great benefits, apply now and join our Lisbon-based team!