Customer Service for Salt (German Speaker)

BluSelection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading customer service provider in Lisbon is looking for customer service representatives who are excited to connect with users on a major social media platform. You will help ensure customer satisfaction by providing effective solutions. Candidates should possess strong communication skills and be eager to work in a diverse, collaborative environment. A valid Portuguese work permit is required.

Serviços

Pleasant working atmosphere

Competitive salary & relocation allowance

Professional development opportunities

Free fruit, coffee, tea, and water

Qualificações

• In-depth understanding of the value and impact of a superior customer experience.
• Drive for excellence and professionalism.
• Excitement about intercultural communication and the expatriate lifestyle.
• Valid Portuguese work permit is required.

Responsabilidades

• Identify issues and provide effective solutions for customer satisfaction.
• Record customer data accurately in the CRM system.
• Collaborate for team and project success.

Conhecimentos

Excellent listening skills

Proficient communication abilities

Strong teamwork skills

Enthusiasm about Social Media

Descrição da oferta de emprego

Overview

Kick-start your career in the heart of Lisbon with a customer service role that’s all about connecting people! You'll help users with membership questions on one of the world’s top social media platforms!

Responsibilities

• Identifying issues and providing effective solutions to ensure customer satisfaction
• Recording customer data accurately in the CRM system
• Providing ad-hoc support as required
• Being a team player and collaborating for the success of the team and project

Qualifications

• In-depth understanding of the value and impact of a superior customer experience
• Enthusiasm about Social Media (depending on the project)
• Previous experience in Customer support (not a must)
• Excellent listening skills and proficient communication abilities
• A drive for excellence and professionalism
• Strong teamwork skills and dedication to collaborative success
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Lisbon for an international career and life experience
• A valid Portuguese work permit (required)

What’s in it for you?

• Pleasant and inspiring working atmosphere
• Working hours: rotative shift system: Mon-Sun between 7AM and 11PM
• Permanent contract with 6 months of probation
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
• Professional development and clear career path
• Competitive salary & relocation allowance and assistance*
• Free fruit, coffee, tea, and water, and a lot more

Your Future Company

Working in sunny Lisbon at one of the world\'s leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300,000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it\'s a diverse environment seeking the highest level of equality.

Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it\'s normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job.

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