Customer Service For Instapro Group - Dutch Speaker

Teleperformance; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Resumo da oferta

A customer service outsourcing company in Lisbon is seeking a Dutch-speaking Customer Service Representative. The role involves managing requests via email, chat, and phone, handling back-office tasks, and maintaining records in the CRM. Candidates should have strong communication skills and be fluent in Dutch. Experience in customer service is preferred.

Qualificações

• Fluent in Dutch, both written and spoken.
• Experience in customer service is preferred.
• Strong communication and interpersonal skills.

Responsabilidades

• Manage customer requests through email, chat, and phone.
• Handle back-office tasks and make outbound calls.
• Maintain accurate records in the CRM.

Conhecimentos

Customer communication

Problem-solving

CRM proficiency

Dutch language proficiency

Descrição da oferta de emprego

Customer Service for Instapro Group - Dutch speaker Teleperformance•LISBON, Portugal

As a Customer Service Representative, you’ll manage customer requests through email, chat, and phone. You’ll handle back-office tasks, make outbound calls to support customer success, and keep accurate records in the CRM. Meeting goals, following company policies, updating management, and escalating issues when needed are key parts of the role.