Customer Service Expert

Cross Border Talents; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A leading international recruitment agency in Lisbon is seeking a Customer Service Specialist. The role involves handling customer inquiries, delivering top-quality service, and maintaining documentation. Candidates should be fluent in French, Italian, German, or Dutch, with previous customer service experience preferred. This position offers a gross salary of 1.000 - 1.300 euros monthly and opportunities for career development in a supportive team environment.

Serviços

Monthly gross salary of 1.000 - 1.300 euros

Opportunity for career development

Supportive team and modern office environment

Relocation assistance with shared accommodation option

Qualificações

• Previous experience in customer service preferred.
• Ability to work shift-based.

Responsabilidades

• Handle customer inquiries via chat, email, or phone.
• Deliver top-quality service for international clients.
• Maintain accurate case documentation in CRM systems.

Conhecimentos

Fluent French

Fluent Italian

Fluent German

Fluent Dutch

Strong communication skills

Problem-solving skills

Creativity

Descrição da oferta de emprego

We are looking for a Customer Service Specialist to join our growing team in Lisbon. This is an exciting opportunity that requires technical background or curiosity with French, Italian, German or Dutch fluency.

Starting Date: December 11th

Working Model: On Site in Lisbon

Responsibilities

• Handle customer inquiries via chat, email, or phone
• Deliver top-quality service for international clients
• Maintain accurate case documentation in CRM systems

Requirements

• Fluent French, Italian, German or Dutch speaking skills
• Previous experience in customer service (preferred)
• Ability to work shift-based
• Strong communication and problem-solving skills
• Creativity and ability to adapt to fast-paced environments
• EU passport holder or already in Portugal (with residence card)

What We Offer

• 1.000 - 1.300 euros monthly gross salary (14 times in a year) and other benefits
• Opportunity to work in an international and dynamic environment
• Career development and internal growth opportunities
• Supportive team and modern office environment

!!! Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280 euro with all utility bills included (discounted directly from the payslip)

If you are looking for a new opportunity before 2025 ends, just apply or send your resume in English to [e-mail]