Customer Service Engineer - Diagnóstico Laboratorial (m/f/d)

Phiture; Lisboa; Presencial; EUR 30 000 - 50 000; Tempo integral

Resumo da oferta

A leading healthcare technology firm in Lisbon is seeking a responsible individual for the installation and maintenance of laboratory diagnostics systems. The ideal candidate possesses a degree in a relevant field, with at least 2 years of experience in laboratory automation systems. Strong interpersonal and problem-solving skills are essential, along with good English proficiency. This role offers an inclusive environment and various office perks such as fresh fruit and sport groups.

Serviços

Fresh fruit and coffee

Medical center on facilities

Sport groups

Volunteering hours

Office parties and games

Qualificações

• Technical course or training in medical, biomedical, or electrical engineering with relevant experience.
• At least 2 years of experience in laboratory diagnostics systems.
• Strong organizational skills in complex situations.

Responsabilidades

• Successful installation and maintenance of laboratory diagnostics systems.
• Collaboration with CSEs and application specialists on projects.
• Handle travel-related administrative tasks promptly.

Conhecimentos

Interpersonal skills

Team management

Analytical skills

Communication

Problem-solving

Formação académica

Degree in Electronic, Mechanical, Biomedical or Health Equipment Technology

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Now’s our time to inspire the future of healthcare together.

We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done - because we want what is best for our people, our customers and ultimately the health of mankind.

If you are ambitious and change makes you thrive, be responsible for the installation, update and maintenance of laboratory diagnostics systems

What are your main responsibilities?

• You will be responsible for the successful installation and efficient maintenance of laboratory diagnostics systems within the predefined time frame, without compromising on quality.
• You will work with other customer service engineers (CSEs) and application specialists involved in your projects, implementing and maintaining the installed base, both onsite and remotely.
• You will support the project manager in all aspects of implementation.
• You will be responsible for handling all your own travel-related administrative tasks and processes (e.g. travel applications, service reports) in a timely manner.

What do you need to qualify for this job?

• You have completed a technical course of studies in this field; alternatively, you have undergone technical training (for example as a medical engineer, biomedical engineer or electrical engineer) and can demonstrate relevant professional experience.
• You already have at least 2 years of experience relating to laboratory diagnostics and laboratory automation systems, ideally involving clinical chemistry, immunoassay and automation systems.
• With your strong interpersonal skills, team management skills and talent for communication, you are at ease collaborating with customers and colleagues at all levels. Your organizational ability enables you to maintain an overview at all times in complex situations.
• You have outstanding analytical skills combined with knowledge of proven problem-solving techniques and have a passion for resolving technical problems promptly and professionally.
• You are able to support international projects using your very good English language skills. Proficiency in other languages would be advantageous.

Profile / Requirements of the Candidate:

• Degree / Integrated Master in the Electronic, Mechanical, Biomedical or in Health Equipment Technology (preferred).
• Knowledge of electronic, automation and robotics.
• Excellent knowledge of Microsoft Office.
• Excellent knowledge of English (intermediate / advanced level).
• Sense of responsibility and autonomy and a high capacity for learning.
• Availability for travel and occasionally working on nights and weekends (on shifts).
• A team player.

Our Office Perks

Fresh fruit and coffee, medical center in the facilities, sport groups, volunteering hours, office parties and games in a cool and relaxed environment.

#Siemens #join #peopleatsiemens

We recognize that building a diverse workforce is essential to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability.

We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.