Customer Service Assistant (French)

careerxtra; Braga; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A dynamic global BPO is seeking a French-Speaking Customer Service Assistant to assist clients through various channels. Ideal candidates will possess fluent French and good English skills, along with excellent communication and problem-solving abilities. This remote role offers competitive salary, performance incentives, and opportunities for professional growth in a supportive work environment.

Serviços

Competitive salary

Performance incentives

Travel perks & discounts

Professional growth opportunities

Supportive multicultural work environment

Responsabilidades

• Assist customers across phone, email, chat, and social media.
• Provide friendly, timely, and accurate support while updating internal systems.
• Build strong relationships by ensuring effective issue resolution.
• Share feedback and suggest improvements to processes and services.
• Work collaboratively with your team to achieve targets.

Conhecimentos

Fluent French (C2)

Good English (B2+)

Excellent communication skills

Problem-solving skills

Customer service experience

Ability to learn new tools quickly

Organized and detail-oriented

Team player

Flexible to work in shifts

Descrição da oferta de emprego

We're Hiring: French-Speaking Customer Service Assistant

Location: Braga, Portugal (Remote)
Work Model: Fully Remote
Contract: 6 months (with option to extend or go permanent)

What You'll Do:

• Assist customers across phone, email, chat, and social media

• Provide friendly, timely, and accurate support while updating internal systems

• Build strong relationships by ensuring effective issue resolution

• Share feedback and suggest improvements to processes and services

• Work collaboratively with your team to achieve targets

What We're Looking For:

• Professionally fluent French (C2) + good English (B2+)

• Customer service experience is a plus

• Excellent communication & problem-solving skills

• Ability to learn new tools quickly

• Organized, detail-oriented, and a team player

• Flexible to work on a 24/7 rotating shift schedule

What You'll Get:

• Competitive salary + performance incentives

• Exclusive travel perks & discounts ️

• Professional growth in the global BPO industry

• Supportive, multicultural work environment

• Potential to convert into a permanent role

Apply today and turn your language skills into a global career opportunity!