Customer Service Advisor

Concentrix; Viseu; Híbrido; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

An international customer service company in Portugal is seeking a Customer Service Advisor to assist customers globally. The ideal candidate will be fluent in Swedish and possess strong communication skills. This position offers a competitive salary, private health insurance, and options for modern office or hybrid/remote work. Join us to create a vibrant, inclusive work culture and make a global impact.

Serviços

Competitive salary + performance bonuses

Private health insurance

Paid training and career development

Modern office or hybrid / remote options

Qualificações

• Fluent or C2 level in Swedish.
• English at B2 level or higher.
• Already based in Lisbon.

Responsabilidades

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Conhecimentos

Fluent in Swedish

English at B2 level or higher

Great communication skills

Problem-solving skills

Customer-first mindset

Descrição da oferta de emprego

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We’re Looking For

• Fluent or C2 level in Swedish
• English at B2 level or higher
• Already based in Lisbon
• Great communication and problem‑solving skills
• Customer‑first mindset

What You’ll Do

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service‑related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

What We Offer

• Competitive salary + performance bonuses
• Private health insurance
• Paid training and career development
• Modern office or hybrid / remote options

A vibrant, inclusive work culture

Ready to make an impact? Apply today and bring your language talent to a global stage