Creative Operations Manager (F/M/Div.)

The Bosch Group, Inc.; Lisboa; Presencial; EUR 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Training opportunities

Career progression

Discounts at Bosch

Gym access

Public transport access

Resumo da oferta

The Bosch Group, Inc. is seeking a Creative Operations Manager to optimize creative planning and operational processes across global teams.

You will drive resource allocation, ensure framework alignment, and monitor performance through KPIs and SLAs. Ideal candidates have a strong background in operations, project management and marketing operations, with fluent English and experience coordinating international stakeholders.

Qualificações

• University degree in Business Administration, Marketing, or related field.
• Certifications in Project Management or Agile are a plus.
• Experience coordinating cross-functional teams in international environments.
• Experience managing end-to-end processes, workflows and improvements.
• Experience with KPI tracking, reporting and performance monitoring.
• Fluent English required; other languages are advantageous.

Responsabilidades

• Own and optimize creative planning workflows and operational processes.
• Plan and allocate resources across creative projects.
• Drive operational excellence through KPI monitoring and continuous improvement.
• Ensure alignment with global frameworks and processes.
• Monitor SLA adherence and escalate delays or risks if needed.

Conhecimentos

Operations management

Project management

Marketing operations

Cross-functional teams

KPI tracking

Analytical skills

Fluent English

Formação académica

University degree in Business Administration, Marketing, Communication, Project Management, Digital Transformation

Certifications in Project Management, Agile methodologies or Process Improvement

Ferramentas

Ticket systems

Workflow management tools

Project management platforms

Descrição da oferta de emprego

Company Description

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

As a Creative Operations Manager, you will be responsible for optimizing creative planning workflows and operational processes, ensuring efficient resource allocation, process adherence and continuous improvement across global creative activities.

Your main responsibilities will include:

• Own and optimize creative planning workflows and operational processes, ensuring efficient execution through ticket systems and standardized ways of working.
• Plan and allocate resources across creative projects, coordinating domain specialists, tools and budgets to support successful project delivery.
• Drive operational excellence through KPI monitoring, reporting and continuous improvement initiatives, identifying bottlenecks and implementing improvements.
• Ensure alignment with global frameworks and processes, supporting consistent execution across campaigns and content production activities.
• Monitor SLA adherence and proactively elevate delays or operational risks to ensure smooth project execution.

Qualifications

Education

• University degree in Business Administration, Marketing, Communication, Project Management, Digital Transformation or a related field.
• Additional certifications in Project Management, Agile methodologies or Process Improvement are an advantage.

Experience

• Experience in Operations Management, Project Management, Marketing Operations, Campaign Management or a related field.
• Experience coordinating cross-functional teams and multiple stakeholders in an international environment.
• Experience managing end-to-end processes, workflows and continuous improvement initiatives.
• Experience with KPI tracking, reporting and performance monitoring.

Know-how

• Knowledge of project and process management methodologies.
• Understanding of creative planning, content production and asset creation workflows.
• Experience working with ticket systems, workflow management tools or project management platforms, will be a nice to have.
• Analytical skills with the ability to identify improvement opportunities and translate data into actions.
• Ability to manage complexity and multiple priorities in a dynamic environment.

Languages

• Fluent English is mandatory.
• Knowledge of additional languages is an advantage.

Working Style and Methods

• Structured and organized approach with strong self-management skills.
• Analytical mindset with focus on efficiency and continuous improvement.
• Ability to manage complexity and coordinate different stakeholders.
• Strong communication skills and ability to work effectively in a global environment.
• Solution-oriented mindset with focus on problem solving.

Personality

• Proactive and ownership-driven.
• Reliable and structured in managing priorities.
• Collaborative and open to working with different teams and cultures.
• Adaptable and comfortable with change and new ways of working.

Additional Information

Exchange with colleagues around the world

Health insurance and medical office on site (general clinic)

Training opportunities (p.e., technical training, foreign languages training) & certifications

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch

Sports and health related activities (gym)

Great access to public transports

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Make it happen. We are looking forward to your application!

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