Content Moderator (German-Speaking) – Global e-Commerce – 3000€ Welcome Bonus

Phiture; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading global technology company in Lisbon seeks a Content Moderator to support social media guidelines and quality standards. The ideal candidate should be fluent in German and English, possess moderation skills, and have knowledge of e-commerce. This role offers a competitive salary, a €3000 welcome bonus, and opportunities for career development. Join us to experience your best self!

Serviços

Competitive salary

€3000 Welcome Bonus

Career development programs

Qualificações

• Minimum education qualification of college degree or equivalent diploma.
• Available for 24/7 rotating shifts.
• Experience in moderation service industry.

Responsabilidades

• Review contents within agreed latency Service Levels and standards of quality.
• Escalate issues to our client in accordance with guidelines.
• Handle sensitive issues independently while upholding platform standards.

Conhecimentos

Fluent in German (C1)

Fluent in English (B2)

Strong moderation skills

Understanding of e-commerce

Formação académica

College degree or equivalent diploma

Descrição da oferta de emprego

Overview

Content Moderator (German-Speaking) – Global e-Commerce – 3000€ Welcome Bonus. We are a global technology and services leader that powers the brands of the future, operating in over 70 countries. We help well-known brands improve their businesses with technology and integrated solutions, and we are recognized with awards such as World\'s Best Workplaces, Best Companies for Career Growth, and Best Company Culture.

As a Content Moderator in Lisbon, Portugal (On-Site), you will support our client\'s social media guidelines, promote service improvements, and ensure quality in line with client guidelines.

What You Will Do In This Role

• Review contents within agreed latency Service Levels and standards of quality
• Review reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your Qualifications

• Fluent in German (C1) written and spoken
• Fluent in English (B2) written and spoken
• Minimum education qualification of college degree or equivalent diploma
• Strong understanding of e-commerce
• Experience working with moderation service industry
• Available for 24/7 rotating shifts
• Strong moderation skills and rational decision making with local market expertise
• Fluent with social media products and basic understanding of digital advertising

If you feel you don\'t check every box, we still encourage you to apply. We\'ll do our best to match you with the right job, whether it\'s this or another role.

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Lisbon, Portugal
• 3000€ Welcome Bonus
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you\'ll be working on
• Career development programs

Experience the best version of you! If this feels like the perfect next step, apply today and discover why many choose Concentrix as their employer of choice.

Equal Opportunity and Eligibility

Concentrix is an equal-opportunity employer. We are united as one team and committed to equal employment opportunities for all candidates. Our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work: In accordance with Portugal’s law, only applicants legally authorized to work in Portugal will be considered for this position.

Location

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements

German (Required)

Notes

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