Content Moderator (German Speaker)

careerxtra; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern office in the city center

Comprehensive training

Health and wellbeing initiatives

Monthly meal allowance

Resumo da oferta

A leading content moderation firm in Lisbon is seeking a German-speaking Content Moderator to ensure user-generated content meets community and legal standards. The role involves reviewing content, maintaining compliance with platform policies, and providing a safe user experience. Ideal candidates will demonstrate strong moderation skills, bilingual fluency in German and English, and excellent judgment under pressure. A modern office and comprehensive training are provided.

Qualificações

• Strong moderation skills with excellent communication and judgment.
• Ability to manage high workloads, particularly during peak promotional periods.
• Customer-oriented and capable of balanced decision-making.

Responsabilidades

• Review and moderate content in line with service level agreements (SLAs) and quality standards.
• Ensure uploaded content complies with platform policies, legal regulations, and safety guidelines.
• Identify and elevate issues through the proper internal channels.

Conhecimentos

Native/Fluent German (C2)

Fluent English (minimum B2)

Moderation skills

Excellent communication

Strong judgment

Descrição da oferta de emprego

About the job Content Moderator (German Speaker)

About the Role

We are seeking a German-speaking Content Moderator to join our team in Lisbon. In this role, you will ensure that user-generated content on a leading e-commerce platform meets community, legal, and safety standards. You will play a vital part in safeguarding the platforms integrity while supporting a safe and engaging user experience.

Key Responsibilities

Review and moderate content in line with service level agreements (SLAs) and quality standards.

Ensure uploaded content complies with platform policies, legal regulations, and safety guidelines.

Stay updated on policy changes and adapt quickly to new procedures or schedules.

Identify and elevate issues through the proper internal channels.

Apply sound judgment and consistency while upholding company protocols.

Requirements

Languages: Native/Fluent German (C2) and fluent English (minimum B2).

Strong moderation skills with excellent communication and judgment.

Familiarity with e-commerce platforms and industry standards.

Ability to manage high workloads, particularly during peak promotional periods.

Customer-oriented, empathetic, and capable of balanced decision-making.

What We Offer

Modern office in the city center with excellent public transport connections.

Comprehensive training to prepare you for success.

Coaching, mentoring, and support from colleagues.

Health and wellbeing initiatives.

Monthly meal allowance and additional benefits.