Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A consulting company in Portugal is seeking a Content Moderator / Customer Service Agent fluent in Italian. You will moderate user content, handle inquiries, and ensure online safety. The role offers relocation assistance, full onboarding, and a multicultural team environment. This is an on-site position based in Porto or Lisbon.

Serviços

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Career growth opportunities

Qualificações

• Fluency in Italian and strong English skills required.
• Experience in customer service is a plus.
• Strong understanding of online safety guidelines.

Responsabilidades

• Review and moderate user-generated content.
• Handle user inquiries via chat, email, or tools.
• Escalate violations or complex cases as needed.
• Enforce safety guidelines in online communities.
• Maintain logs of moderation actions.

Conhecimentos

Fluent in Italian

Strong English skills

Empathy

Professional communication

Descrição da oferta de emprego

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Specialist with Italian Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!