Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

An international consulting firm in Lisbon is seeking a Content Moderator / Customer Service Agent fluent in Italian and English. The candidate will review user-generated content, handle inquiries, and enforce safety guidelines. The role offers relocation assistance and a multicultural team environment, promising a clear path for career growth in digital services. Join now to make a positive impact online!

Serviços

Relocation assistance

Paid training

Multicultural team environment

Modern office facilities

Career growth opportunities

Qualificações

• Fluent in Italian and English.
• Experience in customer service or moderation.
• Ability to handle user inquiries professionally.

Responsabilidades

• Review and moderate user-generated content.
• Handle user inquiries with empathy and professionalism.
• Escalate complex cases according to internal protocols.

Conhecimentos

Fluent in Italian

Strong English skills

Empathy

Professionalism

Descrição da oferta de emprego

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!