CL-Dutch-Speaking Team Leader

Cross Border Talents; Seixal; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

International organization

Multicultural environment

Professional development opportunities

Career progression

Job summary

Cross Border Talents is seeking a Dutch-speaking Team Leader to inspire and coach a high-performing customer experience team in Lisbon, Portugal. You will lead, develop, and monitor delivery to ensure outstanding service while aligning with operational targets in an international environment.

This on-site role requires fluent Dutch (C1/C2), English at B2, and prior leadership experience. Expect rotational shifts Mon–Sat 9:00–22:00, relocation not offered.

Qualifications

• Fluent Dutch (C1/C2 level) is required.
• Good command of English (B2) is required.
• Previous leadership/management experience as Team Leader or similar.
• Strong communication and people-management skills.
• Results-driven mindset with ability to develop others in an international setting.

Responsibilities

• Lead, motivate, and develop a team to achieve operational targets.
• Drive performance through coaching, mentoring, and feedback.
• Monitor KPIs and implement improvement plans as needed.
• Create a positive, collaborative team culture.
• Support employee development and career growth.
• Ensure delivery of outstanding customer experience.

Skills

Dutch fluency (C1/C2)

English proficiency (B2)

People management

Coaching & development

KPI monitoring

Job description

Lead, inspire, and make an impact!

Are you a natural leader who thrives in a fast-paced international environment? Are you passionate about coaching teams, driving performance, and helping people succeed?

Join a leading global company in the customer experience industry and take the next step in your leadership career in the beautiful city of Lisbon, Portugal. We are looking for a Dutch-speaking Team Leader to inspire, support, and develop a high-performing team while contributing to operational excellence.

Your Responsibilities

• Lead, motivate, and develop a team to achieve operational and quality targets.
• Drive performance through coaching, mentoring, and continuous feedback.
• Monitor KPIs and implement improvement plans where needed.
• Create a positive, collaborative, and engaging team culture.
• Support employee development and career growth.
• Ensure the delivery of an outstanding customer experience.

What We're Looking For

• Fluent Dutch (C1/C2 level).
• Good command of English (B2).
• Previous experience in a Team Leader, Supervisor, or similar management role.
• Strong communication and people-management skills.
• Results-driven mindset with a passion for developing others.
• Must currently be based in Lisbon, Portugal.

What's in It for You?

• Competitive salary.
• Join a well-established international organization.
• Work in a multicultural and dynamic environment.
• Continuous learning and professional development opportunities.
• Career progression and long-term growth potential.
• Be part of a company that values leadership, teamwork, and innovation.

Job Details

• Location:Lisbon, Portugal
• Work Model:On-site
• Schedule:Rotational shifts from Monday to Saturday, between 9:00 AM and 10:00 PM
• Relocation Support:Not available for this position

Ready to take your leadership career to the next level?

If you are passionate about leading people, achieving results, and working in an international environment, we'd love to hear from you.