Cash Management Implementation Officer

Inetum; Lisboa; Presencial; EUR 28 000 - 38 000; Tempo integral

Resumo da oferta

Inetum is actively seeking a junior Cash Management specialist in Lisbon to support implementation projects for corporate clients and ensure smooth onboarding. You will coordinate design-to-go-live activities, provide post-implementation support, and serve as a primary client contact during key milestones.

Fluent English is mandatory, with strong Excel skills and a client-focused, proactive approach. This role offers growth within a leading European digital services company and collaboration

Qualificações

• Bachelor's degree in Economics, Finance, Accounting, Management, or a related field.
• Up to 2 years of experience in Banking Operations, Financial Operations, Payments, Cash Management, or Financial Services.
• Fluent English (written and spoken) is mandatory.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Excel and MS Office tools.

Responsabilidades

• Support the implementation of Cash Management solutions for a portfolio of corporate clients.
• Assist in coordinating implementation projects from solution design to go-live and post-implementation support.
• Act as a point of contact for clients during implementation activities and daily follow-up.
• Support client communications and provide updates on implementation progress and key milestones.
• Deliver user training sessions and assist clients during onboarding and solution adoption.
• Monitor client satisfaction and escalate issues when required.
• Ensure compliance with internal controls, procedures, and reporting requirements.
• Contribute to continuous improvement initiatives within the Cash Management team.
• Collaborate with internal teams to ensure efficient service delivery and knowledge sharing.

Conhecimentos

Fluent English

Excel

Client-facing

Organizational skills

Problem-solving

Formação académica

Bachelor's degree in Economics, Finance, Accounting, Management, or related field

Ferramentas

MS Office

Descrição da oferta de emprego

Descrição do cargo Company Description Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Your Responsibilities

Support the implementation of Cash Management solutions for a portfolio of corporate clients. Assist in the coordination of implementation projects from solution design to go-live and post-implementation support. Act as a point of contact for clients during implementation activities and daily follow-up. Support client communications and provide updates on implementation progress and key milestones. Deliver user training sessions and assist clients during onboarding and solution adoption. Monitor client satisfaction and escalat...issues when required. Support incident investigation and resolution activities. Ensure compliance with internal controls, procedures, and reporting requirements. Contribute to continuous improvement initiatives within the Cash Management team. Collaborate with internal teams to ensure efficient service delivery and knowledge sharing.

Your Profile

Bachelor's degree in Economics, Finance, Accounting, Management, or a related field. Up to 2 years of experience in Banking Operations, Financial Operations, Payments, Cash Management, or Financial Services. Strong interest in Cash Management and Corporate Banking solutions. Experience working with clients, customer support, or stakeholder interaction is an advantage. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Client-oriented mindset with a proactive and collaborative approach. Fluent English (written and spoken) is mandatory. Proficiency in Microsoft Excel and MS Office tools. Knowledge of Payments, Cash Management, Banking Operations, or Corporate Deposits is considered an advantage.