Business Compliance Manager (Credit)

Revolut; Portugal; On-site; EUR 80,000 - 120,000; Full time

Job summary

Revolut is seeking a Business Compliance Manager to support regulatory compliance and conduct risk across our global credit portfolio. You will partner with Product, Risk and Operations to embed regulatory requirements throughout the product lifecycle and governance framework.

The role focuses on translating regulatory changes into actionable operational requirements, maintaining strong stakeholder relationships, and driving remediation across markets.

Qualifications

• 4+ years of experience in regulatory compliance.
• Understanding of retail credit products and customer journeys.
• Experience in a first-line compliance, business compliance, conduct risk, or similar function.
• Ability to translate regulations into simple operational requirements.
• Excellent stakeholder management and problem-solving skills.
• An excellent understanding of how compliance risk and business risk interact.

Responsibilities

• Provide regulatory compliance and conduct risk expertise to the 1LoD and liaise with 2LoD teams.
• Manage regulatory and conduct risk across global credit portfolios and lifecycle.
• Monitor emerging regulatory developments and drive implementation of changes.
• Contribute to controls, indicators, compliance policies, and governance frameworks.
• Oversee conduct risk activities including complaints, pricing, vulnerable customers, governance, etc.
• Review breaches and incidents, partner with local teams to investigate and remediate.
• Lead compliance assurance activities and coordinate internal audit and regulatory reviews.
• Partner with Product, Risk, Operations and others to embed regulatory requirements into product design and governance.
• Support NIAP reviews and other governance activities with local managers.

Skills

Regulatory compliance

Stakeholder management

Risk management

Product governance

Education

STEM degree

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for a Business Compliance Manager to support and advise our product and department heads on compliance requirements and related controls within the first line of defence.

Up to shape what's next in finance? Let’s get in touch.

What You’ll Be Doing

• Providing regulatory compliance and conduct risk expertise to the 1LoD, and acting as the primary liaison with 2LoD compliance teams
• Managing regulatory and conduct risk across the global credit portfolio, ensuring retail products remain compliant throughout their lifecycle, from launch to post-launch reviews
• Monitoring emerging regulatory developments through horizon scanning, assessing business impacts, and driving implementation of regulatory changes
• Contributing to controls, indicators, compliance policies, and governance frameworks, ensuring consistency and alignment across markets
• Overseeing conduct risk activities, including complaints, communications, pricing (interest rates, fees, and fair value), vulnerable customer treatment, restricted customer governance, etc.
• Reviewing compliance indicator breaches, incidents, and control deficiencies, partnering with local compliance teams to investigate issues, drive remediation, and strengthen controls
• Leading compliance assurance activities and coordinating internal audit and regulatory review exercises, ensuring timely resolution of findings
• Partnering with Product, Risk, Operations, and other stakeholders to embed regulatory requirements into product design, governance, and decision-making to enable business growth
• Supporting local managers by providing additional capacity for NIAP reviews and other governance activities, ensuring timely approvals and consistent application of standards

What You’ll Need

• 4+ years of experience in regulatory compliance
• A solid understanding of retail credit products and customer journeys
• Experience within a first-line compliance, business compliance, conduct risk, consumer outcomes, product compliance, or similar function
• The ability to translate regulations into simple operational requirements
• Excellent stakeholder management and problem-solving skills
• An excellent understanding of how compliance risk and business risk interact

Nice to have

• A STEM or other highly quantitative degree
• Experience in a top-tier bank, strategy consultancy, or fast-growing technology company

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice.