Braga IT Support Specialist — Troubleshooting & Setup

Q-Storage; Braga; On-site; EUR 10,000 - 12,000; Full time

Job summary

Q-Storage is seeking a Computer Support Specialist to provide technical assistance to clients in Braga, Portugal. You will troubleshoot hardware, software, and networking issues, install and configure systems, and perform routine maintenance. You will train end users and maintain clear records of support activities.

The role is contract-based with a monthly salary of 1100 USD. Accommodation is not provided; candidates must have a valid biometric passport. All nationalities welcome to apply.

Qualifications

• High school diploma or equivalent; bachelor's degree in a related field preferred.
• Proven experience in a technical support role.
• Excellent problem-solving skills with the ability to diagnose and resolve issues quickly.
• Strong knowledge of computer hardware, software, networking, and operating systems.
• Ability to work independently with minimal supervision.
• Strong communication skills and customer service orientation.
• Willingness to learn new technologies as they arise.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install and configure new computer systems.
• Perform routine maintenance on computers and other equipment.
• Train end users on how to use computer systems effectively.
• Maintain accurate records of all support activities.
• Keep up-to-date with advancements in technology and recommend updates or upgrades as needed.

Skills

Problem solving

Customer service

Independent work

Communication

Willingness to learn

Education

High school diploma

Bachelor's degree

Job description

Q-Storage is seeking a Computer Support Specialist to provide technical assistance to clients in Braga, Portugal. You will troubleshoot hardware, software, and networking issues, install and configure systems, and perform routine maintenance. You will train end users and maintain clear records of support activities.

The role is contract-based with a monthly salary of 1100 USD. Accommodation is not provided; candidates must have a valid biometric passport. All nationalities welcome to apply.