Blockchain Application Support Engineer

P2P; Portugal; Presencial; EUR 45 000 - 70 000; Tempo integral

Resumo da oferta

A leading blockchain technology company in Portugal is seeking an experienced professional to ensure production uptime and manage its blockchain infrastructure. The role involves monitoring applications, troubleshooting issues, and improving processes. Applicants should have a degree in Computer Science or a related field, with skills in programming and cloud deployment. This is an exciting opportunity in a strategic area of the industry.

Qualificações

• Strong curiosity to identify problems and root causes.
• Experience in supporting applications effectively.
• Ability to analyze logs for anomalies.

Responsabilidades

• Ensure the application is running at all times in Production.
• Manage non-production environments.
• Monitor and troubleshoot application alerts.
• Continuously improve monitoring tools and processes.
• Deploy and maintain blockchain infrastructure.

Conhecimentos

Problem-solving

Attention to detail

Analytical mindset

Knowledge of Rust

Knowledge of JavaScript

Knowledge of Node.js

Knowledge of Golang

Cloud deployment experience

Monitoring tools experience

Container infrastructure experience

Formação académica

Degree in Computer Science, Engineering or Information Technology

Ferramentas

Grafana

Prometheus

Kubernetes

Docker

Fluentd

ElasticSearch

Kibana

Descrição da oferta de emprego

The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.

Responsibilities

• Primary responsibilities to ensure the application is running at all times in Production.
• Manages other non-production environments such as pre-production/staging.
• Strong understanding of application features and all supported blockchains.
• Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
• Ability to apply fixes, improvements or optimization on the applications and infrastructure.
• Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
• Monitor, troubleshoot and triage application alerts and issues.
• Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
• Continuously improve on monitoring tools and processes.
• Coordinate DR testing and audit.
• Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
• For senior individuals, the responsibility includes communication with stakeholders on application issues.

Requirements

• Degree in Computer Science or Engineering or Information Technology or similar discipline
• Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
• Past job experiences in supporting applications
• Attention to detail with an analytical mindset
• Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
• Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
• Experience in deploying in various cloud (Azure, Google, Amazon)
• Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
• Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
• Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)