Bilingual Tech Support Advisor – EN/PT (On-Site Spain)

Cross Border Talents; Lisboa; Presencial; EUR 20 000; Tempo integral

Resumo da oferta

A leading technical support firm is seeking a Technical Support Advisor to join their on-site team in A Coruña, Spain. Candidates should be fluent in English or Portuguese and have experience in technical support or IT technologies. This position offers a full-time permanent contract, a competitive annual salary of €19,738 gross, and several benefits including paid training and relocation assistance for eligible candidates.

Serviços

Relocation bonus

Paid training

Career development opportunities

Excellent work-life balance

Qualificações

• Native or fluent English or Portuguese (B2 level or higher).
• Experience in IT technologies, particularly in cloud solutions.
• Ability to work independently and in a team.

Responsabilidades

• Provide technical assistance and support to customers via phone, chat, or email.
• Diagnose and resolve issues related to software, hardware, and cloud technologies.
• Deliver professional and empathetic customer service.

Conhecimentos

Technical support experience

Communication skills

Customer service orientation

Analytical thinking

Formação académica

Education in IT technologies

Descrição da oferta de emprego

A leading technical support firm is seeking a Technical Support Advisor to join their on-site team in A Coruña, Spain. Candidates should be fluent in English or Portuguese and have experience in technical support or IT technologies. This position offers a full-time permanent contract, a competitive annual salary of €19,738 gross, and several benefits including paid training and relocation assistance for eligible candidates.