Associate Operational Effectiveness Manager, maternity leave cover for 6 months

IQVIA; Oeiras; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading global clinical research provider is seeking an Associate Operational Effectiveness Manager for a maternity leave cover in Lisbon. This role involves supporting operations within the IMC Team, managing data analysis, ensuring compliance, and developing procedures. Candidates should possess 3-5 years of relevant experience, be proficient in Smartsheet, and have strong organizational and communication skills. This position offers an opportunity to make impactful contributions in a dynamic and fast-paced environment.

Qualifications

• 3 - 5 years' experience in operations or similar role.
• Experience in project management or process-focused role.
• Expertise in Smartsheet is essential.

Responsibilities

• Regular communication with the wider IMC team.
• Ensure processes remain compliant.
• Preparation of reports for review and analysis.

Skills

Project management

Attention to detail

Organizational skills

Communication skills

Smartsheet

Data analysis

Tools

Microsoft Office

Database development

Job description

Overview

Associate Operational Effectiveness Manager, maternity leave cover for 6 months. Join to apply for the Associate Operational Effectiveness Manager, maternity leave cover for 6 months role at IQVIA. The Associate Operations Effectiveness Manager reports to the Associate Director, Operations Effectiveness, and supports the development of the operations function in line with the strategic plans for IQVIA Medical Communications (IMC). The IQVIA Medical Communications Team requires an experienced Associate Operational Effectiveness Manager to cover maternity leave for a period of up to 180 days. The role entails supporting the day-to-day operations of the IMC Team.

The candidate should have 3 - 5 years' experience in an operations or similar role, be highly organized with excellent attention to detail, and have experience in project management or a comparable process-focused role. The role includes timely, thorough, and accurate data collation and analysis to inform strategic operational and financial decisions. Other responsibilities include developing, updating, and improving SOPs and work instructions to support project delivery and business development activities. Expertise in Smartsheet is essential. A proactive, flexible, and collaborative approach with a "can do" attitude is required in a fast-moving environment. A medical communications agency background is preferred but not essential.

Responsibilities

• Regular communication with the wider IMC team
• Ensuring processes remain compliant
• Collation of data as requested and preparation of reports for review/analysis
• Development and implementation of appropriate systems, processes, and practices across the team to ensure operations are carried out in a timely and cost-effective way
• Contribution to the review and improvement of operational management systems, processes and best practices
• Management of timely data collection to update operations metrics

Requirements

• Experience of working as an Associate Operations Manager or similar role
• Knowledge of organizational effectiveness and operations
• Excellent attention to detail
• Outstanding organizational skills
• Excellent communication skills
• Excellent project planning and management skills
• Proactive, flexible, and collaborative approach, a 'can do' attitude, and ability to function effectively and efficiently in a fast-moving environment
• Experience of work in a medical communications agency (ideal, but not essential)

Skills And Qualifications

• Ideally 3 - 5 years' experience
• Advanced level Smartsheet or similar tool skills
• Excellent knowledge of Microsoft Office (Word, Excel, Outlook, MS Teams), including strong Excel skills
• Aptitude for learning new applications
• Knowledge of LEAN methodology
• Strong IT skills, including database development
• Ability to develop clear and accurate reports

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.