Associate Manager - Strategy Program Management (Mastercard Business Intelligence platform)

MasterCard; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Mastercard in Lisbon is seeking an Associate Manager/Senior Specialist to shape the Mastercard Business Intelligence (MBI) Platform, guiding strategic direction, operations, and product enhancements. You will turn ambiguity into actionable plans, lead assessments, and align stakeholders to drive measurable outcomes.

You will collaborate across product, technical, and regional leads, manage multiple initiatives with ownership, and leverage AI tools to accelerate analysis and improve

Qualificações

• 3–6 years of relevant experience in consulting, strategy, business operations, program or project management, or a related field.
• Strong project management skills with the ability to manage multiple projects and competing priorities simultaneously while maintaining high quality and attention to detail.
• You are analytical, sharp, and quick to learn, able to distill complex problems and develop practical recommendations.

Responsabilidades

• Manage platform offering – Identification, Assessment & Prioritization; oversee the product offering and go-to-market plans.
• Support development of go-to-market and monetization strategies for the MBI Platform.
• Continuously identify opportunities to improve processes, quality standards, and governance.
• Create onboarding resources, use cases, and executive materials for stakeholders.
• Build trusted relationships across teams and regions to align initiatives.
• Independently create project plans, milestones, risks, and drive execution.

Conhecimentos

Strategic thinking

Program management

Stakeholder engagement

Analytical mindset

Communication skills

Ownership

AI tools

Curiosity

Descrição da oferta de emprego

Title and Summary

Associate Manager - Strategy Program Management (Mastercard Business Intelligence platform)

The Role As an Associate Manager/ Senior Specialist, you will help shape the strategic direction, operations, and continual enhancement of the MBI Platform. This role requires someone who is intellectually curious, proactive, and able to turn ambiguity into clear plans and measurable outcomes. You will be expected to investigate beyond surface-level explanations, ask thoughtful questions, and develop a deep understanding of how products, processes, and stakeholder needs connect. You’ll lead product assessments and optimize platform offering, expand products go-to-market and audiences, and align internal stakeholders to ensure MBI evolves with Mastercard’s priorities and client needs. Success in this role requires strong ownership, project management skills, the ability to manage multiple concurrent initiatives, and sound judgment to drive progress with limited guidance.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Who is Mastercard? Mastercard powers an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible through secure data, trusted networks, and strong partnerships. Driven by our Decency Quotient (DQ), we cultivate a culture of inclusion, respect, and collaboration—believing that our differences make us stronger and lead to better decisions, innovation, and business outcomes.

Overview The Mastercard Business Intelligence (MBI) Platform is a global gateway to business insights, thought leadership, and data visualization tools—leveraging clients’ portfolio data. It unifies access to over 30 Mastercard Services solutions through a seamless, personalized user experience. Like a marketplace, users can explore, subscribe to, and interact with services available in their region via a single access point.

Key Responsibilities

• Manage platform offering – Identification, Assessment & Prioritization Oversee the product offering an available go-to-markets. Evaluate new product and expansion requests – understand dependencies, technical feasibility, and alignment with strategic needs. Recommend prioritization to maximize business impact.
• Marketplace Growth Support development of MBI’s go-to-market and monetization strategies. Help define incentive models to support scalable, sustainable growth.
• Operational Excellence & Quality Continuously identify opportunities to improve processes, quality standards, platform content, user experience, and governance.
• Strategic Communication Create and maintain onboarding resources, use cases, and communication materials that drive stakeholder understanding, platform adoption, and organizational alignment. Develop presentations and executive briefings tailored to senior audiences.
• Stakeholder Engagement & Alignment Build trusted relationships across teams (product, technical, regional leads), proactively drive alignment, and maintain momentum across complex cross-functional initiatives.
• Project Planning & Execution Independently create project plans, define milestones, manage dependencies, mitigate risks, and drive execution across multiple concurrent initiatives.

About You

• You have 3-6 years of relevant experience in consulting, strategy, business operations, program or project management, or a related field.
• You possess strong project management skills, with the ability to manage multiple projects and competing priorities simultaneously while maintaining high quality and attention to detail.
• You are naturally curious and driven to understand how things work. You ask thoughtful questions, investigate beyond the first answer, and seek to understand root causes rather than accepting surface-level explanations.
• You are analytical, sharp, and quick to learn. You can distil complex problems, connect ideas, and develop practical recommendations.
• You thrive in ambiguity and can independently transform broad objectives into structured plans, actionable next steps, and measurable outcomes.
• You demonstrate strong ownership and initiative, proactively driving work forward with limited guidance.
• You are an effective communicator and storyteller, capable of translating complex topics into clear, compelling messages tailored to a variety of audiences, including senior leadership.
• You are skilled at building relationships, influencing, and aligning stakeholders across teams, functions, and regions.
• You actively leverage AI tools and emerging technologies to enhance productivity, accelerate analysis, improve decision-making, and increase the quality of your work.
• You demonstrate a strong commitment to the Mastercard Way values, embracing a collaborative mindset and fostering a true One Team spirit.
• Understanding payment technologies, financial services, or business intelligence platforms is a plus.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.