Associate Implementation Consultant - 2025/2026 Graduates

Complyadvantage; Lisboa; Presencial; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Benefits package

Resumo da oferta

ComplyAdvantage in Lisbon seeks an Associate Implementation Consultant to bridge our SaaS AML platform with clients. You will translate business needs into technical solutions and guide customers from kickoff to go-live.

You will build AML rules, deploy changes, and manage projects with scope, budget, and timelines, drafting technical requirements and coordinating with Customer Success and Product teams to ensure a smooth onboarding experience.

Qualificações

• Bachelor’s degree or combination of education and experience in engineering, information systems, or sciences.
• 1+ years SaaS or customer facing experience.
• Strong English written and verbal communication skills.
• Attention to detail, plus analytical and problem-solving capabilities.
• Experience with dealing with client IT teams as well as systems integrations.
• Technical understanding of Rest API services and implementation.
• AML and Client Onboarding experience is a big plus but not required.

Responsabilidades

• Support clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements.
• Assist clients in deploying rule changes to production efficiently.
• Manage projects with top-down oversight to ensure success per scope, budget, and timeline.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate with Customer Success Managers throughout all phases.
• Monitor project progress and provide detailed scheduled reports on milestones and deliverables.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Identify project roadblocks and manage subsequent issue tracking/resolution.
• Collaborate with Product Management to feedback on issues and provide input on new products.
• Write technical requirements and business specifications for client implementations.

Conhecimentos

SaaS experience

Customer facing

English communication

Analytical thinking

Client IT teams experience

REST API knowledge

Self-starter

Formação académica

Bachelor's degree in engineering or information systems

Descrição da oferta de emprego

We are looking for an Associate Implementation Consultant to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.

As Associate Implementation Consultant, you will

• Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements
• Assist clients in deploying rule changes to production efficiently
• Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Proactively identify project roadblocks and manage subsequent issue tracking / resolution
• Work with Product Management to feedback on issues with current products and provide input around new products
• Write technical requirements and business specifications for client implementations

Who we are looking for

• Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
• 1+ years SaaS or customer facing experience
• Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Experience with dealing with client IT teams as well as systems integrations
• Passionate self-starter that is self-directed and able to execute independently
• Technical understanding of Rest API services and implementation
• Experience with AML and Client Onboarding solutions is a big plus but not required.

The base salary for this role is €25,000 per year + equity and benefits. The actual pay may vary based on factors such as location, experience, and skills.

About us:

Our mission is to empower every business to eliminate financial crime.

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.