Application Manager - Cybersecurity, Compliance and Application Governance (m/f/d)

Siemens; Lisboa; Híbrido; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Belong & Innovate

Hybrid model

Home office budget

Health insurance

Mentoring & learning

Sustainability & volunteer initiatives

Shuttle service

Resumo da oferta

Siemens Global Business Services (GBS) in Lisbon is seeking an IT Service Delivery professional to coordinate application delivery, monitor SLAs and KPIs, and drive cost-efficient service improvements across IT teams. You will collaborate with IT business units, providers and development groups to keep applications secure, compliant and high performing throughout their lifecycle.

A strong ITIL foundation, familiarity with DevOps and Agile methods, and excellent English communication are

Qualificações

• Bachelor's or Master's degree in Computer Science or related field, or equivalent practical experience.
• At least 3 years of experience in a similar role.
• Excellent English, verbal and written.
• Strong communication and networking skills in intercultural environments.
• Knowledge of ITIL, incident management and service delivery.
• Eagerness to learn new technologies and prioritize tasks.
• DevOps, Cyber Security and Agile methodologies will be an advantage.

Responsabilidades

• Coordinate application delivery and supervise and report on service performance metrics (SLAs, KPIs, costs).
• Support strategies to improve service quality, efficiency, and user satisfaction.
• Act as the primary contact for service providers, coordinating efforts to align services with business needs.
• Build positive relationships with IT business units, stakeholders, and providers.
• Facilitate cross‑department communication to address challenges and implement solutions.
• Ensure applications operate securely and efficiently by coordinating their lifecycle from deployment to retirement.
• Collaborate with development and infrastructure teams to troubleshoot and resolve incidents.
• Proactively analyze usage trends and implement enhancements to improve functionality and performance.
• Establish best practices for application management and automation where possible.

Conhecimentos

Excellent English communication

Intercultural communication

Task prioritization

Strong written and verbal skills

Analytical thinking

Problem solving

Eagerness to learn new technologies

Adaptability

Collaboration across management levels

Willingness to work in cross‑disciplin

Formação académica

Bachelor's or Master's degree in Computer Science or related Engineering field

Descrição da oferta de emprego

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here!

Discover our purpose, culture, and what makes GBS unique! Check out here!

GBS Digital Solutions (DS) co-create state-of-the‑art solutions to boost digital business value with innovative technology and a powerful partner ecosystem. Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration Layer, GenAI and Agentic AI, Advanced Analytics, Robotic Process Automation and Tech Operations.

Are you ready to be part of the change? Come join us!

Your mission will be…

• Coordinate Application Delivery and supervise and report on service performance metrics such as SLAs, KPIs, and operational costs.
• Support the development of strategies to improve service quality, efficiency, and user satisfaction.
• Act as the primary point of contact for service providers, coordinating efforts to align services with business needs.
• Build positive relationships with IT business units, stakeholders, and providers to ensure alignment with interpersonal goals.
• Facilitate cross-department communication to address challenges and implement solutions.
• Ensure applications operate optimally, securely, and efficiently by coordinating their lifecycle from deployment to retirement.
• Collaborate with development and infrastructure teams to troubleshoot and resolve application-related incidents.
• Proactively analyze application usage trends and implement enhancements to improve functionality and performance.
• Establish best practices for application management, integrating automation where possible.
• Regularly evaluate processes to identify and implement improvements for cost-effectiveness and operational excellence.
• Provide actionable insights and recommendations to enhance application resilience.
• Maintain and update the status of the application on the respective compliance tools, documenting risks, measures and defining mitigation strategies.
• Participate and create the risk assessments and protection risk analyses to proactively address vulnerabilities.
• Ensure alignment to regulatory standards and organizational policies, particularly regarding data protection and access control.
• Implement, document and maintain the guidelines regarding the internal access control framework and roles authorization concepts.
• Create and maintain up to date the protection documentation and ensure that proper risk acceptance is obtained and recorded.

We are looking for someone with…

• Bachelor's or Master's Degree in Computer Science or related Engineering field, or equivalent practical experience;
• At least 3 years of experience in a similar role;
• Good communication and networking skills in an intercultural environment and across all management levels;
• Eagerness to learn new technologies;
• Knowledge of escalation procedures, incident management and other disciplines related to service delivery;
• Ability to manage and prioritize tasks efficiently;
• Proven resource planning and problem‑solving skills;
• Excellent verbal and written skills in English;
• In‑depth knowledge of ITIL principles;
• DevOps, Cyber Security and Agile methodologies will be an advantage.

What We Offer:

• Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
• Flexibility that Works: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
• Health & Well‑being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
• Grow Without Limits: Access world‑class learning platforms, mentoring, and continuous development opportunities.
• Purpose & Perks: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

Create a better #TomorrowWithUs #Siemens

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!