Analyst - Analytics & Consulting - Pharma & Healthcare (Portuguese-German Team)(M/F/D)

Iqvia; Lisboa; Presencial; EUR 22 000; Tempo integral

Resumo da oferta

A global software company in Lisbon is seeking a Sales Administrative Assistant who is fluent in Portuguese, English, and French. This full-time position involves supporting clients with a variety of tasks, including managing inquiries and records in Salesforce, while coordinating with internal teams. Ideal candidates have strong customer service skills and MS Office proficiency, and will thrive in a dynamic, multicultural environment.

Serviços

Bonus structure

Collaborative international team

Professional development opportunities

Qualificações

• Fluency in Portuguese, English, and French is required.
• Experience in customer service or sales support is a plus.
• Detail-oriented and team-driven.

Responsabilidades

• Be the main point of contact for clients via phone and email.
• Build strong relationships and support customers.
• Manage records and processes in Salesforce.

Conhecimentos

Fluency in Portuguese, English, and French

Customer service experience

MS Office skills

Salesforce experience

Ferramentas

Salesforce

MS Office

Descrição da oferta de emprego

Sales Administrative Assistant - French speaking

Sales Support Coordinator (Portuguese / English / French)

Lisbon, Portugal — On-site

Full-time | Mon–Fri, 9am–5pm

Up to €22,000/year + bonus

Are you fluent in Portuguese, English, and French and looking to grow your career in an international environment?

Do you love helping people, solving problems, and being the go-to person clients trust?

If yes, this role might be your next big step.

Join a global software company in Lisbon where you’ll support clients across France and beyond, working at the centre of a multilingual team. If you enjoy variety, coordination, communication, and making a real impact every day, you’ll feel right at home.

What You’ll Be Doing

• Be the main point of contact for clients via phone and email — offering quotes, guidance, and top-tier support.
• Build strong relationships and help customers make the most of innovative software solutions.
• Manage records and processes in Salesforce, ensuring everything runs smoothly from order to invoice.
• Validate purchase orders and coordinate with clients to complete missing details.
• Collaborate with internal teams (Orders, Accounting, Sales & Marketing).
• Support contract renewals, bids, and tenders.
• Stay up to date on new products so you can provide confident and accurate information.

What You Bring

• Fluency in Portuguese, English, and French — all three are required.
• Experience in customer service or sales support is a plus.
• Strong MS Office skills; Salesforce experience is a big advantage.
• Detail-oriented, proactive, and team-driven.
• Occasional travel flexibility.

Why This Role Stands Out

• Work in a friendly, international team where your contribution truly matters.
• Daily use of your languages in a multicultural environment.
• Exposure to senior management and different parts of the business.
• Be part of a company that values collaboration, innovation, and exceptional service.
• Stable, Monday–Friday schedule in one of Europe’s most exciting cities.

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Administrative Assistant with English and Italian

Job Overview: We are seeking an Administrative Assistant to join our Team in Lisbon that supports Oliver Wyman Senior Professionals.

In this role, you will provide remote executive level administrative support to 5/6 Senior Professionals. Your key responsibilities will be: complex meeting schedule management, communication with external and internal clients, travel coordination, maintaining marketing CRM database and expense processing.

This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Calendaring - Maintain diaries for Principals, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
• Proactively spot opportunities to add marginal internal meetings; interviews, staff meetings, etc
• Travel Arrangement - Coordinate travel and accommodation, book cars, rail tickets, etc
• Timesheet and Expense Reporting - Prepare monthly timesheets for each assigned Principal and prepare all expense reports
• CRM and Client Support - Maintain/update client contact database to ensure accuracy of information for firm use
• Assist the Marketing Department with the co-ordination of customized mailings
• Prepare letters, proposals and other documents using Oliver Wyman formatting styles
• Team Support 10 % - Provide coverage for AAs when out of the office to ensure seamless support to Principals
• Provide short-term coverage for Partners or Principals who may be in the midst of an EA assignment transition or who are new to the Firm
• Provide training and support to new AAs
• Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

What makes you stand out?

• At least 1 year experience working in an administrative or customer service position. Experience in financial services, management consultancy and/or a professional services environment a plus
• Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal
• Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
• Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment
• Maturity, poise and judgment
• Ability to maintain and respect confidentiality
• Ability to think strategically and contribute to development of departmental model
• One who takes constructive feedback in stride and incorporates feedback quickly
• Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
• Ability to undertake projects and produce quality and timely results
• Self-starter, strong initiative, confidence and ability to work with little guidance
• Collaborative team player
• Positive attitude, sense of fun: is collegial and friendly
• Ability to juggle several tasks at once, to prioritize and manage own time
• Methodical, organized and excellent attention to detail
• Flexible attitude; embraces change, hard-working, cost conscious and results driven
• Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman
• Technical Skills
• Excellent Word, PowerPoint and Excel skills
• Expert knowledge of Outlook
• Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary
• Touch typing speed of 50-60 wpm and/or a formal typing certification

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.