3597 Branch Head (Technical Capability)

Contact One Communications, Inc.; Oeiras; Presencial; EUR 70 000 - 90 000; Tempo integral

Resumo da oferta

A global communication firm based in Portugal is seeking a Head of TeC Branch to lead planning and team management. Responsibilities include providing technical leadership, ensuring quality control of services, and continuous improvement of processes for a complex IT environment. Candidates must possess a NATO SECRET security clearance and a Master's degree in Computer and Information Technology, along with significant experience in team management, systems design, and cloud computing services.

Qualificações

• The candidate must have a currently active NATO SECRET security clearance.
• Minimum of 5 years experience in managing a team of IT professionals.
• Experience with cloud computing services and IT service management practices.

Responsabilidades

• Lead the TeC Branch team responsible for planning and managing resources.
• Ensure quality control of TeC Branch services delivery.
• Continuously improve services, products, and processes.

Conhecimentos

NATO SECRET security clearance

Team management

Technical leadership

Communications skills

Systems design

Cloud computing

Service delivery

Stakeholder engagement

Security compliance

Analytical thinking

Formação académica

Master's degree in Computer and Information Technology

Descrição da oferta de emprego

Required Security Clearance: NATO SECRET

DUTIES AND ROLE

• Head of TeC Branch responsible for planning and managing TeC Branch team and resources, and execution of Program of Work.
• Provision of specialist advice and support to Academy operations.
• Coordination with other Academy Branches.
• Technical leadership to projects and service.
• Quality control of TeC Branch services delivery and outputs.
• Communications and reporting to Academy leadership and Academy stakeholders.
• Continuous improvement of TeC Branch services, products and platforms, data, and processes.
• Lifecycle and obsolescence management oversight.
• Technical coherence related to the Academy Learning Environment.
• Technical issue, risk and dependency management.
• Security compliance and CISPIA coordination, and compliance with Agency policy and procedures.

SKILL, KNOWLEDGE & EXPERIENCE

• The candidate must have a currently active NATO SECRET security clearance.
• A minimum requirement of a Master's degree at a nationally recognized/certified University in a Computer and Information Technology science or engineering related program and 5 years experience in designing, developing, integrating, securing, operating and maintaining a digital ecosystem that enables learning innovation, learning design and development, learning management, and learning delivery in an on premise and enterprise environment or equivalently complex digital ecosystem.
• A minimum of 5 years experience in managing a team of IT professionals, moderating technical discussions with multi-disciplinary teams, overseeing (as technical lead) a large portfolio of IT projects and service delivery, and applying analytical and systems thinking to complex problems.
• Demonstrated experience managing and guiding resources (including outsourced resources), planning and prioritizing work, managing dependencies, issues and risks and ensuring quality.
• A minimum of 5 years of experience in system integration and build, testing, operations and maintenance, and technical coordination or lifecycle management within complex IT environments.
• Proven experience working across multiple technical domains, including applications, infrastructure, networking and cyber security.
• Experience operating in structured, policy-driven environments with defined governance and security requirements.
• At least 5 years of practical experience in developing systems design, planning requirements specification for military CIS/C4ISR systems or similar complex IT systems and driving the architecture to implementation and operations.
• Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; familiarity with IT service management practices (e.g. ITIL).
• Recent experience with cloud computing services and SaaS, PaaS, and IaaS, virtualized environments or self-service laboratory solutions.
• Experience with system and network automation.
• Experience supporting security accreditation and compliance activities.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, build and manage strong partnerships.
• Proven ability to effectively communicate orally and in writing, with good briefing skills.
• Experience working in a combined civilian and military organization.
• Experience working in a large multi-national or international organization.
• Experience in training, education or mission-support environments involving CIS systems.