Video Content Moderator with Slovak or Czech

Cognizant Technology Solutions Poland Sp. z o.o.; Kraków; On-site; PLN 40,000 - 56,000; Full time

Job summary

Cognizant Technology Solutions Poland Sp. z o.o. in Kraków seeks a detail-oriented content reviewer to assess user reports and ensure website content aligns with policies. The role involves analyzing content, flagging discrepancies, and making balanced decisions while handling sensitive material with care.

You will communicate clearly to resolve inquiries, and you must be willing to work from the office, applying market knowledge to support the user community effectively.

Qualifications

• Proficiency in Slovak or Czech at least C1, and English at B2.
• Willingness to work from the office.
• Excellent communication and interpersonal skills.
• Fast learner and adaptable to learn new processes.
• Strong attention to detail and high standard of delivery.
• Neutral mindset toward classification of alternative video content.

Responsibilities

• Review user reports regarding website content.
• Analyze and identify content according to compliance policies.
• Make well-balanced decisions and help resolve inquiries per defined policies by flagging discrepancies.
• Use market-specific knowledge to improve support of the user community.
• Review sensitive content, including graphic or disturbing subject matter.

Skills

Slovak

Czech

English

Job description

Accountabilities

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market specific knowledge and insights to improve the support of user community,
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Requirements

• Proficiency of Slovak or Czech on at least C1 level and English at B2 level,
• Willingness to work from the office,
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learn new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative video content that needs classification.