Video Content Moderator with German

Cognizant; Kraków; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Multisport Card

Private medical healthcare

Life insurance

Cafeteria benefits

Open-minded, multinational environment

Career development opportunities

Language courses

Job summary

Cognizant in Kraków, Poland is hiring a Video Content Moderator to join our global team. You will review user reports and analyze content against compliance policies to help maintain safe, respectful online communities. The role requires working from 7:00 AM to 3:00 PM in the office.

German (C1) and English (B2) language skills, strong communication and attention to detail are essential. We offer training, benefits, and opportunities for career development in a multinational environment.

Qualifications

• Proficiency of German at C1 level and English at B2 level.
• Availability to work from 7:00 AM to 3:00 PM from the office.
• Excellent communication and interpersonal skills.
• Quick learner and adaptable to learn new processes.
• Strong attention to detail and ability to deliver accurately.
• Having a neutral mindset to evaluate and classify video content.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.
• Using market specific knowledge and insights to improve the support of user community.
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Skills

German (C1)

English (B2)

Office availability

Communication skills

Attention to detail

Job description

WORK FROM THE OFFICE*

Job location: Kraków/ Poland Working Hours: 7:00 AM - 3:00 PM Working days: Monday - Sunday (with 2 days off per week)

What we do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

About the role

Do you love social media? Are you a fan of vlogging or constantly looking for videos to help solve your challenges? If the answer is yes, then you must start your career with a global company working as a Video Content Moderator for the world’s best-loved video-sharing website. Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?

Your profile

• Proficiency of German language on at least C1 level and English at B2 level,
• Availability to work from 7:00 AM to 3:00 PM from the office,
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learn new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative video content that needs classification.

Main responsibilities

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market specific knowledge and insights to improve the support of user community,
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

We offer

• Extensive benefits package: Multisport Card, private medical healthcare, life insurance, cafeteria benefits,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,
• Training & development opportunities including language courses.

Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.

Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based well-being solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.

We can't wait for you to join our team!

FRESH GRADUATES ARE WELCOME!

For more information about Cognizant, visit https://www.cognizant.com/en-pl/

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

1. Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

2. Z uwagi na wprowadzone przez Klienta wymogi bezpieczeństwa w projekcie, warunkiem Twojego zatrudnienia na oferowanym stanowisku jest okazanie ważnego dowodu tożsamości (dowodu osobistego / paszportu) z warstwą elektroniczną (NFC) i przejście procedury weryfikacji tożsamości wymaganej przez Klienta w ramach prowadzonego przez Klienta procesu onboardingu do projektu. Jeśli powyższy wymóg nie zostanie spełniony, Cognizant ma prawo wycofać ofertę zatrudnienia i odstąpić od podpisania z Tobą umowy o pracę lub, w przypadku, gdy umowa o pracę została już podpisana przed zakończeniem ww. procedury weryfikacyjnej, Cognizant może rozwiązać z Tobą umowę o pracę. Klient, będący administratorem danych odpowiedzialnym za ten konkretny proces weryfikacyjny, skontaktuje się z Tobą odrębnie, aby przekazać Ci szczegółowe informacje na ten temat.

3. *Our offices’ address in Krakow: Cognizant Technologies Solutions Poland Quattro FIVE Al. Gen. Tadeusza Bora-Komorowskiego 25 31-476 Krakow, Polska #LI-OK1