Veterinary Client Services Coordinator - Growth Perks

A Caring Doctor (New Jersey), P.C.; Poland; On-site; PLN 79,000 - 101,000; Full time

Benefits offered by this job

Comprehensive Medical Insurance

401(k) Retirement Plans

Student Debt Relief for Full-Time DVMs

Paid Time Off and Holidays

Wellbeing Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Commuter Benefits

Wellness for Pets (Optimum Wellness)

Exclusive Discounts

Job summary

Banfield Pet Hospital seeks a Client Service Coordinator to drive client and pet flow, promote wellness services, and ensure exceptional service in a welcoming hospital environment.

The role requires strong communication, organization, and multi-tasking abilities, with a focus on ROIs through client education and efficient operations. Banfield emphasizes comprehensive benefits and professional growth for full-time associates.

Qualifications

• Must have 1 year of prior veterinary receptionist experience.
• Fluent English (written and spoken).
• Strong organizational skills and ability to multi-task.
• Excellent client service and communication abilities.
• Good problem solving and professional demeanor.

Responsibilities

• Promote hospital services and route clients and pets to maximize productivity.
• Educate clients about preventive care and wellness plans.
• Complete new client documentation and enter pet information accurately.
• Provide instructions and invoices, dispense prescriptions per vet instructions.
• Schedule appointments and manage finances with proper opening/closing procedures.
• Perform administrative tasks as needed, supporting the team.

Skills

Client service

Communication skills

Time management

Organization

Problem solving

Leadership

Customer focus

Integrity & trust

Listening skills

Prioritization

Job description

Banfield Pet Hospital seeks a Client Service Coordinator to drive client and pet flow, promote wellness services, and ensure exceptional service in a welcoming hospital environment.

The role requires strong communication, organization, and multi-tasking abilities, with a focus on ROIs through client education and efficient operations. Banfield emphasizes comprehensive benefits and professional growth for full-time associates.