Remote Implementation Lead for Hospital Launches

Nest Veterinary; Poland; Remote; PLN 120,000 - 180,000; Full time

Job summary

Nest Veterinary is seeking an Implementation Specialist to lead hospital onboarding, coordinating logistics and readiness before go-live. You will train clinical teams and align internal stakeholders to ensure a seamless introduction of care plans in veterinary practices.

As a remote role, you will collaborate with Hospital Success Managers and Engineering to validate integrations and drive successful launches, with a focus on scalable processes and ongoing improvement.

Qualifications

• 2+ years in SaaS implementation, operations, or project management (healthcare experience is a plus)
• Experience training or enabling client-facing teams
• Demonstrated ability to coordinate logistics across multiple stakeholders and keep projects on track
• Epic organizational skills with a track record of meeting deadlines in fast-moving environments
• Excellent communicator — clear and confident with internal teams and hospital staff
• Familiarity with veterinary practice workflows or healthcare systems is a plus
• Startup experience preferred — you're comfortable building as you go and raising your hand when something could be better
• Familiarity with CRM Database workflows

Responsibilities

• Own the launch as project lead for new hospital onboarding
• Drive timelines, manage deliverables, and co-lead rollouts with Hospital Success Managers
• Deliver training sessions that equip veterinary staff with knowledge and workflows
• Manage scheduling, resource allocation, and communication flow before go-live
• Conduct readiness reviews to verify integrations, configurations, and systems
• Coordinate with Engineering, clients, and Support on outstanding requirements
• Partner with Hospital Success Managers throughout onboarding and support a smooth transition

Skills

SaaS implementation

Project management

Training

Logistics coordination

Communication

CRM workflows

Tools

CRM databases

Job description

Nest Veterinary is seeking an Implementation Specialist to lead hospital onboarding, coordinating logistics and readiness before go-live. You will train clinical teams and align internal stakeholders to ensure a seamless introduction of care plans in veterinary practices.

As a remote role, you will collaborate with Hospital Success Managers and Engineering to validate integrations and drive successful launches, with a focus on scalable processes and ongoing improvement.