Ultrasound Field Service Engineer

I00929 GE Medical Systems Polska Sp. z o.o.; Polska; Hybrid; PLN 150,000 - 206,000; Full time

Benefits offered by this job

Health & wellness coverage

Retirement and/or savings plans

Mobility/vehicle allowance or company车

Work-life balance support

Recognition and incentive programs

Job summary

GE HealthCare Polska Sp. z o.o. is seeking a Field Service Engineer to install, configure, maintain and repair ultrasound equipment across Poland, ensuring regulatory compliance.

The role requires on-site work in the main location (Pomeranian Voivodeship) with ad hoc support in Zachodniopomorskie, Kuyavian-Pomeranian and Warmian-Masurian regions, delivering preventive maintenance, testing and staff training while keeping detailed service documentation.

Qualifications

• Bachelor's degree or equivalent level in a relevant field.
• ECT program completed or foundational Field Service experience.
• Experience as Field Service Engineer in Ultrasound or PCS is a strong asset.
• English and Polish proficiency for communication.

Responsibilities

• Install and configure ultrasound or related medical equipment on-site.
• Perform preventive maintenance and repairs of moderate to complex scope.
• Test, calibrate and analyze performance; document results.
• Train healthcare staff on operation and basic troubleshooting.
• Maintain accurate work documentation and KPI metrics.
• Coordinate with customers and internal teams; use remote diagnostics.

Skills

Customer-focused communication

Documentation and reporting

Analytical and problem-solving

Team collaboration

Education

Bachelor's degree or equivalent in a relevant field

ECT program completed or equivalent Field Service experience

Tools

Excel

PowerPoint

IP configuration basics

Job description

Job Description Summary

As a Field Service Engineer, you’ll be responsible for installation, configuration, maintenance, and repair of medical equipment (Ultrasound) ensuring optimal performance and compliance with regulatory standards. Job location: Pomeranian Voivodeship (main), Zachodniopomorskie/Kuyavian-Pomeranian and Warmian-Masurian Voivodeship (ad hoc)

Job Description Responsibilities

• Installing and configuring a range of medical equipment, focusing on one modality; developing proficiency in another,
• Performing on-site regular technical reviews, preventive maintenance, and corrective operations/repairs of moderate to complex nature for installed equipment fleets.
• Conducting testing, calibration and basic root-cause analysis to ensure optimal performance and reliability.
• Training healthcare staff on operation and basic troubleshooting.
• Capturing and maintaining accurate work documentation, including debriefing, parts ordering, and KPI metrics.
• Appling and coach to ensure EHS and compliance standards are met.
• Leading communications with customers and serve as the interface between customer and company, including as escalation point for concerns and installations - developing strong customer relationships and explaining technical information to others.
• Actively promoting and use remote diagnostic tools for remote fixing and equipment diagnostics.

Required Qualifications

• Basic or relevant experience in Services & Field Services, with a knowledge level comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Successfully completed ECT program or foundational experience in a Field Service Engineer role.
• Prior experience as a Field Service Engineer in Ultrasound or Patient Care Solutions (PCS) modality will be considered a strong asset.
• English & Polish: read, understand, and hold conversations.
• Desired Characteristics Strong oral and written communication skills; ability to document, plan, market, and execute programs. Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively. Comfortable using digital tools to analyze performance data and communicate results through structured presentations. Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination. Knowledge of Lean & Continuous Improvement principles. Good interpersonal skills; for customer-facing activities, ability to explain technical information to others and, where needed, support or lead a junior team. Safety-first mindset and technical curiosity to learn and solve problems. Collaboration and one-team approach; rigor, organization, and efficient time management. Listening skills and composure; seeking feedback and advice to grow and learn. Customer-focused mindset; ability to adapt to change with a positive attitude.

#LI-MT1 #LI-Onsite

Pay Range

For Poland based positions, Annual Salary Range:149,600.00PLN-205,700.00PLN Placement within this range depends on: Relevant skills and qualifications Prior job-related experience Internal equity considerations (alignment with colleagues in similar roles) e.t.c. We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

Benefits & Rewards

• Health & wellness coverage
• Retirement and or savings plans
• Allowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)
• Work-life balance support (e.g., flexible working, leave programs)
• Recognition and incentive programs aligned with performance and company success

The exact benefits package depends on the role, location, and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage. Performance Bonus: Details to be shared during offer discussions

Additional Information

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.