Travel Support Advisor with Polish and English

Gdziepracujemy; Polska; On-site; PLN 50,000 - 72,000; Full time

Benefits offered by this job

Fully paid training

Stable job and career development

Attractive salary

Health insurance

Relocation bonus

Accommodation on arrival

Plane ticket

Taxi from airport

Employee referrals

Relocation bonus: €1,200 gross

Company-provided accommodation

Job summary

TELUS Digital Bulgaria is seeking customer service representatives to join our team in Sofia. You will handle daily customer inquiries, provide accurate information, and maintain a positive, supportive attitude for clients worldwide.

We offer fully paid training, relocation support, accommodation on arrival, plane ticket, health insurance, and a strong path for career development within a positive international environment.

Qualifications

• Very good level of Polish
• Good level of English
• Friendly and outgoing personality
• Self-motivation and result-orientation

Responsibilities

• Daily communication with customers
• Respond to client's requests and provide accurate information
• Be positive, friendly, and supportive

Skills

Polish

English

Friendly personality

Self-motivation

Job description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country

Become a member of the greatest team of one of the biggest and most well-known airline companies.

Your responsibilities:

• Daily communication with customers
• Respond to client's requests and provide accurate information
• Be positive, friendly, and supportive

Our requirements:

• Very good level ofPolish
• Good level ofEnglish
• Friendly and outgoing personality
• Self-motivation and result-orientation

We offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.