Travel Consultant

Essence Coaching Group; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading international travel services company is seeking a Travel Consultant fluent in Danish to deliver exceptional customer service remotely. This role involves assisting customers with their travel needs and ensuring smooth experiences. The ideal candidate is empathetic, communicative, and motivated to provide service excellence. Flexible working hours are offered, with a competitive base salary and potential performance bonuses.

Benefits

Stable, long-term opportunity

Supportive team culture

Flexible schedules

Performance bonuses

Qualifications

• Danish language skills at Native or C1/C2 level.
• B2 level English (spoken and written).

Responsibilities

• Assist customers with travel-related inquiries.
• Manage bookings, changes, and cancellations.
• Provide personalized, effective solutions.
• Deliver high-quality customer service.
• Represent the brand with empathy and care.

Skills

Excellent communication and interpersonal skills

Customer-oriented mindset

Problem-solving ability

Calm and professional demeanor

Job description

Travel Consultant – Danish Speaker (Fully Remote| Latvia)

Are you passionate about travel and delivering outstanding customer experiences? Join a dynamic international travel services team where your Danish language skills truly make an impact.

Location

Latvia – Fully Remote

Enjoy the flexibility of working partly from home while being part of a collaborative, global environment.

Language Requirements

• Danish: Native or C1/C2 level
• English: B2 level (spoken and written)

Your Role

As a Travel Consultant, you will be the voice of the brand and a trusted travel partner for customers. Your mission is to create smooth, stress-free travel experiences through professional, friendly, and solution-oriented support.

Key Responsibilities

• Assist customers with travel-related inquiries across multiple channels
• Manage bookings, changes, cancellations, and general travel assistance
• Identify customer needs and provide personalized, effective solutions
• Deliver high-quality, customer-first service in every interaction
• Communicate clearly, confidently, and professionally at all times
• Represent the brand with empathy, reliability, and care

What Were Looking For

• Excellent communication and interpersonal skills
• Strong customer-oriented mindset with problem-solving ability
• Ability to stay calm, professional, and empathetic in all situations
• Motivation to deliver service excellence every day

Working Hours

• Monday – Friday: 09:00 – 20:00
• Saturday – Sunday: 10:00 – 19:00
• 365 days/year
• Bank holidays paid double

Flexible schedules available to support work–life balance.

Salary and Benefits

• Base salary: 1,900 EUR gross/month
• Performance bonus: up to 250 EUR gross/month
• Employment options:
  • Full-time
  • Part-time (minimum 50% / 20 hours per week)
• Stable, long-term opportunity in an international company
• Supportive team culture and professional working environment