Travel Consultant

Essence Coaching Group; Remote; PLN 120,000 - 180,000; Full time

Job summary

A dynamic international travel services company is seeking a Travel Consultant with Danish fluency for a remote position. You will assist customers and manage travel-related inquiries, providing friendly and effective solutions. Candidates must possess excellent communication skills and a customer-oriented mindset. The role offers flexible hours and a competitive salary with performance bonuses. This is a stable, long-term opportunity within a supportive team culture.

Benefits

Performance bonus up to 250 EUR gross/month

Stable long-term opportunity

Supportive team culture

Qualifications

• Danish language proficiency at native or C1/C2 level is required.
• English language proficiency at B2 level is needed.
• Strong problem-solving skills and a customer-first approach are essential.

Responsibilities

• Assist customers with travel-related inquiries across multiple channels.
• Manage bookings, changes, cancellations, and general travel assistance.
• Identify customer needs and provide personalized, effective solutions.
• Deliver high-quality, customer-first service in every interaction.

Skills

Excellent communication and interpersonal skills

Customer-oriented mindset

Problem-solving ability

Calm and empathetic demeanor

Fluent in Danish (C1/C2) and English (B2)

Job description

Travel Consultant – Danish Speaker (Fully Remote| Lithuania)

Are you passionate about travel and delivering outstanding customer experiences? Join a dynamic international travel services team where your Danish language skills truly make an impact.

Location

Lithuania– Fully Remote

Enjoy the flexibility of working partly from home while being part of a collaborative, global environment.

Language Requirements

• Danish: Native or C1/C2 level

• English: B2 level (spoken and written)

Your Role

As a Travel Consultant, you will be the voice of the brand and a trusted travel partner for customers. Your mission is to create smooth, stress‑free travel experiences through professional, friendly, and solution‑oriented support.

Key Responsibilities

• Assist customers with travel‑related inquiries across multiple channels

• Manage bookings, changes, cancellations, and general travel assistance

• Identify customer needs and provide personalized, effective solutions

• Deliver high‑quality, customer‑first service in every interaction

• Communicate clearly, confidently, and professionally at all times

• Represent the brand with empathy, reliability, and care

What Were Looking For

• Excellent communication and interpersonal skills

• Strong customer‑oriented mindset with problem‑solving ability

• Ability to stay calm, professional, and empathetic in all situations

• Motivation to deliver service excellence every day

Working Hours

• Monday – Friday: 09:00 – 20:00

• Saturday – Sunday: 10:00 – 19:00

• 365 days/year

• Bank holidays paid double

Flexible schedules available to support work–life balance.

Salary and Benefits

• Base salary: 1,900 EUR gross/month

• Performance bonus: up to 250 EUR gross/month

• Employment options:

  • Full‑time

  • Part‑time (minimum 50% / 20 hours per week)

• Stable, long‑term opportunity in an international company

• Supportive team culture and professional working environment