Transportation Operation

JD.com Inc.; Poznań; On-site; PLN 70,000 - 90,000; Full time

Job summary

JINGDONG Logistics invites applications for roles within its global logistics network, focusing on rider operations, warehouse optimization, and cross-border capabilities. You will collaborate across departments to enhance service delivery, optimize sales channels, and improve customer experience in a fast-evolving industry.

The team values collaboration and ownership, offering opportunities to grow skills and contribute to a diverse and inclusive workplace culture.

Responsibilities

• E-commerce System Construction and Operation: Establish and operate the rider equipment mall system, formulate sales plans, optimize warehouse and distribution processes, and improve after-sales policies.
• Commercial Cooperation Expansion: Develop external clients such as phone cards, car rentals, and battery swapping services, establish commercial cooperation models, and explore monetization paths on the operational capacity side.
• Rider Care and Culture Building: Plan and organize care activities, promote rider culture building, enhance riders' sense of belonging and loyalty.
• Operational Data and Experience Optimization: Monitor mall sales data and rider usage feedback, analyze operational performance, optimize product selection and service processes to improve rider experience and repurchase rates.

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.E-commerce System Construction and Operation: Establish and operate the rider equipment mall system, formulate sales plans, optimize warehouse and distribution processes, and improve after-sales policies. Drive the iterative development of equipment products to enhance rider equipment compatibility and sales efficiency, ensuring the standardized and efficient operation of the mall business. Commercial Cooperation Expansion: Develop external clients such as phone cards, car rentals, and battery swapping services, establish commercial cooperation models, and explore monetization paths on the operational capacity side. Leverage resource integration to enrich the rider service ecosystem, and drive the growth of commercial value in operational capacity management. Rider Care and Culture Building: Based on the characteristics of the rider group, plan and organize care activities (e.g., festival benefits, skills training), promote rider culture building, enhance riders' sense of belonging and loyalty, and improve the stability and execution efficiency of the operational capacity team. Operational Data and Experience Optimization: Monitor mall sales data and rider usage feedback, analyze operational performance, optimize product selection and service processes to improve rider experience and repurchase rates, and drive dual improvements in operational efficiency and user satisfaction.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.