Transition Coordinator (HR)

HEINEKEN Global Shared Services; Kraków; On-site; PLN 120,000 - 160,000; Full time

Job summary

HEINEKEN Kraków seeks a senior Transition Specialist to design and coordinate end-to-end HR process transitions into the HEINEKEN HBS Centre. You will drive scope, deliverables, KPIs and governance while engaging with senior global stakeholders.

Applicants should have 5–6 years in HR, strong SOP and process governance experience, and proven change/transformation capabilities. This role emphasizes detailed planning, risk management and high-quality documentation.

Qualifications

• Bachelor/Master’s degree in HR/Management or related studies.
• Excellent communication and presentation skills.
• Ability to work with senior global stakeholders.
• Strong planning and coordination skills.
• Risk and dependency management abilities.
• Capability to challenge and drive closure of actions.

Responsibilities

• Plan transitions in detail including deliverables, milestones, tasks and scope of processes to be transitioned.
• Provide feedback to Transition Managers on service design and documentation.
• Coordinate and manage transition of processes from local site to HEINEKEN HBS Centre.
• Manage KT Team and oversee Integrated Transition Plans and trackers.
• Collaborate with Transition Managers and local site management; monitor progress and report.
• Document risks and create mitigation plans; ensure quality review of documentation.

Skills

Planning

Communication

Stakeholder management

Facilitation

Education

Bachelor/Master’s in HR/Management

Job description

At HEINEKEN Kraków (HEINEKEN Business Services Poland) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse and open for new challenges.

Your responsibilities would include:

• planning individual transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned (SOPs, Gap analysis, Sol ID, change impact analysis, validate KPIs)
• providing feedback to Transition Manager/s on service design & solution documentation
• coordinating and successfully managing the transition of processes in scope from the local site/s into the HEINEKEN HBS Centre
• managing KT Team on transition deliverables by overseeing Integrated Transition Plans & trackers, as well as monitoring KT progress and documentation
• collaborating with Transition Manager/s and local site management
• monitoring and reporting transition progress
• resolving transitions issues, documenting risks and creating mitigation plans
• providing a link during transition between the HEINEKEN HBS Centre Knowledge Transfer Team, Senior Level Management, Transition Manager, other stakeholders
• ensuring the appropriate documentation of the local processes, including providing a quality review of documentation
• ensuring successful delivery of transition outputs, including Toll Gates and delivery of each Transition
• ensuring correct application of transition methodology to each transition phase and the overall transition completion

You are a good candidate if you have:

• Bachelor/Master's degree in HR/Management or other related studies
• minimum of 5-6 years of experience in HR function
• end to end understanding of HR processes
• experience with SOPs, process documentation and governance
• exposure to shared services / GBS transitions
• knowledge of transition methodology
• excellent communication and presentation skill
• ability to work with senior global stakeholders
• strong planning and coordination skills
• risk and dependency management abilities
• strong facilitation skills
• capability to challenge and drive closure of actions.

You are a perfect match if you also have:

• proven change, transition and transformation experience.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HBSP Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.