Training & Operations Coordinator

UL Solutions; Województwo mazowieckie; On-site; PLN 95,000 - 127,000; Full time

Benefits offered by this job

Annual paid leave

ULS University for learning

Volunteer days

Flexible working arrangements

Job summary

UL Solutions in Warsaw, Poland, seeks a Project Coordinator to ensure smooth execution of technical training sessions for customers and partners, while supporting the sales team with back-office processes.

You will manage training environments, coordinate with customers, and maintain CRM data with accuracy. You will work across training, sales operations, and quality management projects, applying structured workflows and ISO standard compliance.

Qualifications

• 2–3 years experience in sales back office coordination or customer operations.
• Skills in project coordination and cross-team communication.
• Strong attention to detail and a high degree of accuracy.
• Experience using Marketo, CRM systems, or other digital customer platforms.
• Strong process orientation and ability to follow structured workflows.
• Advanced level in German and English (written and spoken).
• Understanding of quality and auditing processes such as ISO 9001, ISO 27001 or TISAX is a plus.

Responsibilities

• Acting as a first level support for technical training inquiries from customers.
• Organize and prepare customer training environments, including meeting rooms and required materials.
• Support external training activities (literature, logistics, documentation).
• Create and review public training offers; conduct sales follow ups.
• Plan the yearly public training calendar and support revenue forecasting with management.
• Coordinate communication with customers throughout the training process.
• Conduct follow-ups with participants after training completion to ensure satisfaction and gather feedback.
• Assist customers with logistical inquiries and documentation.
• Collaborate with internal teams to ensure accurate and timely execution of support tasks.
• Maintain data accuracy in CRM systems and ensure structured process execution.
• Support small to medium internal projects related to training, sales operations, or quality management.
• Ensure compliance with internal standards and process discipline.

Skills

Project coordination

Cross-team communication

Attention to detail

CRM systems

Marketo

German language

English language

Sales back office

Quality processes

Job description

UL Solutions in Warsaw, Poland, seeks a Project Coordinator to ensure smooth execution of technical training sessions for customers and partners, while supporting the sales team with back-office processes.

You will manage training environments, coordinate with customers, and maintain CRM data with accuracy. You will work across training, sales operations, and quality management projects, applying structured workflows and ISO standard compliance.