Technical Service Specialist (m/f/d) - Central Europe

Axalta; Łódź; On-site; PLN 140,000 - 171,000; Full time

Job summary

Axalta in Lodz, Poland is seeking a Technical Service Specialist (m/f/d) for Central Europe to support customers onsite, run line trials, and drive solution-based selling. You will build strong accounts, conduct quality investigations, deliver technical training, and contribute to the EMEA technical team.

Fluency in English and Polish, plus a background in powder coatings, are essential for success. The role requires an organized, proactive professional who can work independently while

Qualifications

• Requires proven experience in the powder coatings industry.
• Strong technical and commercial understanding of coatings and chemical products.
• Fluent in English and Polish with excellent stakeholder management skills.
• Highly organized, self-motivated, and customer-focused.
• Excellent communicator with networking and relationship-building abilities.

Responsibilities

• Provide onsite technical support to customers.
• Manage line trials to develop new business.
• Partner with Area Sales Managers on solution-based selling.
• Conduct plant/process audits and deliver improvement reports.
• Manage technically driven accounts to grow business and retain customers.
• Investigate and resolve quality issues.
• Handle technical aspects of quality claims.
• Build strong relationships with key accounts.
• Deliver technical training programs (theoretical & practical).
• Liaise with suppliers and partners.
• Contribute to the EMEA technical team.
• Conduct Approved Applicator audits.
• Manage the lab.

Skills

Powder coatings

Technical sales

Stakeholder management

Networking

English

Polish

Organizational skills

Communication

Job description

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether against heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. Our broad and evolving portfolio supports everything from global infrastructure modernization to the next generation of electric and autonomous vehicles.

We are currently looking for a Technical Service Specialist (m/f/d) - Central Europe to join our team in Lodz, Poland.

Responsbilities:

• Provide onsite technical support to customers
• Manage line trials to develop new business
• Partner with Area Sales Managers on solution-based selling
• Conduct plant/process audits and deliver improvement reports
• Manage technically driven accounts to grow business and retain customers
• Investigate and resolve quality issues
• Handle technical aspects of quality claims
• Build strong relationships with key accounts
• Deliver technical training programs (theoretical & practical)
• Liaise with suppliers and partners
• Contribute to the EMEA technical team
• Conduct Approved Applicator audits
• Manage the lab

Requirements:

• Experienced professional with a proven track record in the powder coatings industry
• Strong technical and commercial understanding of coatings and chemical products
• Fluent in English and Polish with excellent stakeholder management skills
• Highly organized, self-motivated, and customer-focused
• Excellent communicator with strong networking and relationship-building abilities
• Dynamic and goal-oriented professional
• Strong communication and networking skills
• Working independently while being an effective team player
• Professional, ethical, and results-driven mindset
• Strong ability to represent and promote the Axalta brand

Compensation

The minimum salary for this position is 155,000 Zloty gross per year + Bonus plan. Overpayment is possible depending on qualifications and experience.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

This is an active opening for which we are recruiting to fill immediately.