Technical Service Specialist (m/f/d) - Central Europe

ACS Mexico S DE RL DE CV; Łódź; On-site; PLN 140,000 - 171,000; Full time

Job summary

Axalta is seeking a Technical Service Specialist (m/f/d) for Central Europe based in Łódź, Poland. You will provide onsite technical support to customers, manage line trials, partner with Area Sales Managers, and conduct audits to drive improvements and growth.

Ideal candidates have proven experience in the powder coatings industry, strong technical and commercial understanding of coatings and chemicals, and Fluent English and Polish.

Qualifications

• Experience in the powder coatings industry with a proven track record.
• Strong technical and commercial understanding of coatings and chemical products.
• Fluent in English and Polish with excellent stakeholder management.
• Highly organized, self-motivated and customer-focused.
• Excellent communicator with networking and relationship-building abilities.
• Independent worker who is also an effective team player.
• Professional, ethical, and results-driven mindset.
• Ability to represent and promote the Axalta brand.

Responsibilities

• Provide onsite technical support to customers
• Manage line trials to develop new business
• Partner with Area Sales Managers on solution-based selling
• Conduct plant/process audits and deliver improvement reports
• Manage technically driven accounts to grow business and retain customers
• Investigate and resolve quality issues
• Handle technical aspects of quality claims
• Build strong relationships with key accounts
• Deliver technical training programs (theoretical & practical)
• Liaise with suppliers and partners
• Contribute to the EMEA technical team
• Conduct Approved Applicator audits
• Manage the lab

Skills

Powder coatings

Technical knowledge

Fluent english & polish

Customer-focused

Networking

Communication

Team player

Job description

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products-whether against heat, light, corrosion, abrasion, moisture, or chemicals-and add dimension and beauty with colorful finishes. Our broad and evolving portfolio supports everything from global infrastructure modernization to the next generation of electric and autonomous vehicles.

Technical Service Specialist (m/f/d) - Central Europe

Lodz, Poland.

Responsibilities

• Provide onsite technical support to customers
• Manage line trials to develop new business
• Partner with Area Sales Managers on solution-based selling
• Conduct plant/process audits and deliver improvement reports
• Manage technically driven accounts to grow business and retain customers
• Investigate and resolve quality issues
• Handle technical aspects of quality claims
• Build strong relationships with key accounts
• Deliver technical training programs (theoretical & practical)
• Liaise with suppliers and partners
• Contribute to the EMEA technical team
• Conduct Approved Applicator audits
• Manage the lab

Requirements

• Experienced professional with a proven track record in the powder coatings industry
• Strong technical and commercial understanding of coatings and chemical products
• Fluent in English and Polish with excellent stakeholder management skills
• Highly organized, self-motivated, and customer-focused
• Excellent communicator with strong networking and relationship-building abilities
• Dynamic and goal-oriented professional
• Strong communication and networking skills
• Working independently while being an effective team player
• Professional, ethical, and results-driven mindset
• Strong ability to represent and promote the Axalta brand

Compensation

The minimum salary for this position is 155,000 Zloty gross per year + Bonus plan. Overpayment is possible depending on qualifications and experience.

Our Company

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.