Technical Service Specialist (m/f/d) - Central Europe

1492 ACS Belgium BV; Łódź; On-site; PLN 140,000 - 171,000; Full time

Job summary

Axalta is seeking a Technical Service Specialist (m/f/d) – Central Europe for the Lodz, Poland area. The role focuses on delivering onsite technical support, running line trials to develop new business, and partnering with Area Sales Managers on solution-based selling.

You will conduct audits, handle quality issues, and support the Axalta brand across EMEA. Ideal candidates are experienced in the powder coatings industry, fluent in English and Polish, highly organized, proactive, and able to

Qualifications

• Experience in the powder coatings industry.
• Strong technical and commercial understanding of coatings and chemical products.
• Fluent in English and Polish with excellent stakeholder management skills.

Responsibilities

• Provide onsite technical support to customers.
• Manage line trials to develop new business.
• Deliver technical training programs (theoretical & practical).
• Manage the lab and support quality claims.
• Build strong relationships with key accounts and liaise with suppliers.

Skills

Powder coatings knowledge

Client relationships

English & Polish fluency

Job description

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products—whether against heat, light, corrosion, abrasion, moisture, or chemicals—and add dimension and beauty with colorful finishes. Our broad and evolving portfolio supports everything from global infrastructure modernization to the next generation of electric and autonomous vehicles. We are currently looking for a Technical Service Specialist (m/f/d) – Central Europe to join our team in Lodz, Poland.

Responsibilities:

• Provide onsite technical support to customers
• Manage line trials to develop new business
• Partner with Area Sales Managers on solution-based selling
• Conduct plant/process audits and deliver improvement reports
• Manage technically driven accounts to grow business and retain customers
• Investigate and resolve quality issues
• Handle technical aspects of quality claims
• Build strong relationships with key accounts
• Deliver technical training programs (theoretical & practical)
• Liaise with suppliers and partners
• Contribute to the EMEA technical team
• Conduct Approved Applicator audits
• Manage the lab

Requirements:

• Experienced professional with a proven track record in the powder coatings industry
• Strong technical and commercial understanding of coatings and chemical products
• Fluent in English and Polish with excellent stakeholder management skills
• Highly organized, self‑motivated, and customer‑focused
• Excellent communicator with strong networking and relationship‑building abilities
• Dynamic and goal‑oriented professional
• Strong communication and networking skills
• Working independently while being an effective team player
• Professional, ethical, and results‑driven mindset
• Strong ability to represent and promote the Axalta brand

Compensation:

The minimum salary for this position is 155,000 Zloty gross per year + Bonus plan. Overpayment is possible depending on qualifications and experience.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products—whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals—and add dimension and beauty with colorful finishes. We have a vast and ever‑evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia‑Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals. Axalta may use technology‑assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job‑related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review. Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA‑Support‑[e-mail]. This is an active opening for which we are recruiting to fill immediately. Axalta is a global coatings company focused on providing customers with innovative, colorful and sustainable solutions. With more than 150 years of experience in the coatings industry, Axalta continues to find ways to serve more than 100,000 customers with the finest coatings, application systems and technology.