Technical Program Manager

Akamai Technologies GmbH; Kraków; On-site; PLN 210,000 - 300,000; Full time

Job summary

Akamai Technologies GmbH seeks a Technical Program Manager to lead end-to-end delivery of complex programs within the Cloud Technology Group. You will coordinate cross-functional engineering teams, manage roadmaps, and drive execution with a strong focus on agile processes.

Responsibilities include risk management, governance, and stakeholder alignment, while leveraging tools like Jira and Confluence to track progress and deliver IT security and network initiatives.

Qualifications

• Proven experience driving complex cross-functional engineering or networking programs.
• Hands-on ability to operate in a dual role: strategic leadership and Agile team support.
• Deep knowledge of Agile frameworks (Scrum, Kanban) to improve delivery and transparency.

Responsibilities

• Own and drive end-to-end delivery of complex technical programs across cross-functional teams.
• Develop and maintain program plans, milestones, dependencies, and workflows.
• Identify, track, and mitigate risks, issues, dependencies, and blockers.
• Facilitate ceremonies as Scrum Master and coach teams and stakeholders to improve maturity.
• Improve PMO processes, execution workflows, and engineering effectiveness.
• Establish program governance, status reporting, and dashboards using Jira/Confluence.
• Guide teams in conflict resolution and delivery predictability.

Skills

Scrum Master

Team facilitation

Agile frameworks

Stakeholder alignment

Tools

Jira

Confluence

Job description

Are you excited to work with innovative security products?

Do you relish the prospect of providing support across strategic cross-organization programs?

Join Program Management in our Cloud Technology Group

Akamai's Cloud Technology Group creates and manages cloud-based services that gather, process, and store data on Akamai transactions. Contribute to developing and maintaining industry-leading products that are essential to a global network delivering content for prominent customers and events.

Partner with the best

Serve as a Technical Program Manager within the Cloud Technology Group. Plan, coordinate, execute, and deliver significant projects, products, and solutions. Develop products deployed on Akamai's Global Network and leading media and entertainment company sites worldwide.

As a Technical Program Manager, you will be responsible for:

• Owning and driving end-to-end delivery of complex technical programs, ensuring alignment with Engineering and Product leadership on objectives, roadmaps, and priorities.
• Developing and maintaining program plans, milestones, dependencies, and workflows across cross-functional engineering teams.
• Identifying proactively, tracking, and mitigating risks, issues, dependencies, and blockers in complex environments.
• Acting as a Scrum Master, facilitating ceremonies and coaching teams, Product Owners, and stakeholders to improve Scrum maturity and team autonomy.
• Identifying opportunities to optimize PMO processes, execution workflows, and engineering effectiveness across the organization.
• Establishing effective program governance, executive status reporting, and manage project dashboards using Jira, Confluence, and other tools.
• Building a trusting, high-transparency environment, guiding teams in conflict resolution, operational excellence, and delivery predictability.

Do what you love

To be successful in this role you will:

• Have proven experience driving complex, cross-functional engineering or networking programs from initial planning through successful delivery.
• Possess hands-on ability to operate comfortably in a dual role, balancing strategic program leadership with operational Agile team support.
• Demonstrate deep knowledge of Agile frameworks (Scrum, Kanban) with the capacity to improve team delivery predictability, transparency, and operational efficiency.
• Show a proactive approach to identifying, tracking, and resolving risks, issues, dependencies, and execution blockers in technical environments.
• Possess communication, presentation, and negotiation skills to influence and align engineering, product, release, and leadership teams.
• Demonstrate practical knowledge of AI-powered tools (e.g., ChatGPT, Copilot, Gemini) to automate routine tasks, increase efficiency, and enhance program effectiveness.
• Have Scrum Master (PSM I, CSM) and skills in team facilitation, conflict resolution, and continuous process improvement.

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai

We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.