Team Manager - P&C Operations

Scania Nederland B.V.; Województwo pomorskie; On-site; PLN 60,000 - 80,000; Full time

Job summary

An international company in logistics is seeking a Team Manager – P&C Operations to lead a team of HR Operations Specialists. The successful candidate will oversee HR service delivery including onboarding and employee lifecycle services, ensuring compliance and high service quality. Requirements include over 5 years of HR experience and proficiency in SAP SuccessFactors. The role offers a competitive benefits package, with opportunities for development in a supportive and inclusive work culture.

Benefits

Private medical care

Life insurance package

Sports card

Learning & development platforms

Friendly and inclusive work culture

Modern office environment

Qualifications

• 5+ years of experience in HR Operations or Shared Services.
• 2+ years of people management or team coordination experience.
• Solid understanding of HR systems and compliance requirements.

Responsibilities

• Oversee daily execution of P&C services such as onboarding and employee changes.
• Act as primary contact for in-country P&C and business stakeholders.
• Coach and develop team members to build capability.

Skills

Fluent in English (spoken and written)

Proficient in SAP SuccessFactors

Proficient in ServiceNow

Strong skills in Microsoft Office (Excel, Outlook, PowerPoint)

High attention to detail

Customer service mindset

Strong analytical thinking

Operational mindset

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Microsoft Office

SAP SuccessFactors

ServiceNow

Job description

Team Manager - P&C Operations (People & Culture)

As a Team Manager – P&C Operations, you will lead a team of HR Operations Specialists and Coordinators responsible for the consistent and compliant delivery of employee lifecycle services across a defined geography or process area. You will ensure timely processing of HR transactions, drive service quality, and actively support regional and global process improvements.

Reporting to the Head of P&C Operations, you will act as the first-line people manager, coach, and operational lead – ensuring seamless collaboration with HR Business Partners, Payroll, Global Process Owners, and in-country P&C teams.

Job Responsibilities

Team Leadership & Service Delivery

• Oversee daily execution of P&C services such as onboarding, employee changes, mobility, offboarding, or contractor management
• Allocate workload across the team and monitor performance against SLAs, KPIs, and compliance standards
• Ensure accurate and timely transaction processing and resolution of employee queries

Stakeholder Collaboration

• Act as primary contact for in-country P&C and business stakeholders to resolve issues and ensure service excellence
• Escalate complex or high-risk cases and support root cause analysis and resolution
• Collaborate across teams (Payroll, HRIS, other Ops Managers) to align processes and share best practices

People Management & Development

• Coach, mentor, and develop team members to build capability and foster a high-performance culture
• Provide regular feedback, facilitate career development, and support engagement initiatives
• Act as a change ambassador during implementation of new tools, processes, or global initiatives

Compliance & Process Excellence

• Ensure adherence to labor law, data protection, and internal control requirements
• Keep documentation (SOPs, process maps) accurate and up to date
• Contribute to continuous improvement and standardization efforts within the P&C Operations function

What You Bring

Skills & Tools

• Fluent in English (spoken and written)
• Proficient in SAP SuccessFactors and ServiceNow
• Strong skills in Microsoft Office (Excel, Outlook, PowerPoint)
• High attention to detail and organizational skills
• Customer service mindset with strong analytical thinking
• Operational and continuous improvement mindset

Professional Profile

• 5+ years of experience in HR Operations or Shared Services, including employee lifecycle processing
• 2+ years of people management or team coordination experience
• Solid understanding of HR systems, standard operating procedures, and compliance requirements
• Knowledge of labor law in supported countries is an advantage
• Experience in driving standardization and process optimization is a plus

Your Background

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Experience working in an international, matrixed organization is a plus
• Demonstrated ability to lead with empathy, clarity, and accountability

What Scania Offers

• Private medical care – comprehensive healthcare coverage for your wellbeing
• Life insurance package – additional security for you and your loved ones
• Sports card – access to Medicover program to keep you active
• Learning & development platforms – access to ongoing education and upskilling opportunities
• Friendly and inclusive work culture – be part of a team that values collaboration and diversity
• Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity

Ready to Lead a High-Performing HR Operations Team? Apply Today!

Join our Scania’s growing P&C Operations function and help shape the future of HR service delivery in a fast-paced, people-focused environment.