Team Manager & Country Lead

Lodzplus; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Remote work in Poland

Travel across EMEA

Job summary

Veeva Systems in Poland is seeking a Team Manager and Country Lead to oversee a Managed Services team and act as the local cultural and administrative representative. This fully remote role in Poland requires up to 15% travel across EMEA to serve strategic accounts.

You will lead hiring and people management, align compensation with local labor laws, and drive cross-functional collaboration with Professional Services to deliver exceptional service to customers.

Qualifications

• 5+ years leadership experience in Managed Services or SaaS.
• Strong understanding of local labor laws in Poland.
• Proven track record in resource planning and performance management.

Responsibilities

• Lead hiring and people management strategy for Managed Services Poland.
• Directly manage high-performing team with resource planning and performance management.
• Collaborate with other Professional Services and Managed Services teams to drive operational synergy.
• Engage directly with customers and act as escalation and delivery lead on strategic accounts.

Skills

People management

Team leadership

Resource planning

Customer escalation

Cross-functional collaboration

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join Veeva as a Team Manager and Country Lead in Poland, combining SaaS Managed Services delivery with local leadership. You will lead a high-performing team of consultants and act as the primary cultural and administrative representative for Veeva in Poland.

This position is fully remote in Poland, requiring up to 15% of time for business travel across EMEA.

What You’ll Do

• Lead the hiring and people management strategy for our Managed Services team in Poland, aligning compensation, market knowledge, and local labor laws with the Veeva standards.
• Directly manage a high-performing team of experts and managers by ensuring accurate resource planning, capacity management, and individual performance management.
• Collaborate closely with other Professional Services and Managed Services teams to drive operational synergy.
• Engage directly with customers and serve as the escalation and delivery lead on selected strategic accounts.