Support Engineer – Nasdaq Market Surveillance

Nasdaq, Inc.; Wrocław; On-site; PLN 169,000 - 330,000; Full time

Benefits offered by this job

Hybrid work setup

Annual bonus

Employee equity grant

Health insurance

Job summary

Nasdaq, Inc. in Wrocław, Poland seeks a Support Engineer to ensure client implementations run smoothly, maintain production systems, and deliver enhancements that strengthen market integrity and compliance.

You will collaborate with clients and internal teams across time zones, translating needs into solutions, and developing scalable software components and infrastructure. Hybrid in-office work is available, with a focus on finance and technology in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent practical experience in Computer Science or related field.
• Hands-on software engineering experience.
• Strong Linux expertise and DevOps or programming background.
• Proficiency in Java, Python, Bash, or Shell.

Responsibilities

• Partner with clients to support production and test environments, ensuring system stability and performance.
• Translate client needs into actionable solutions and contribute to product enhancements.
• Design, develop, and maintain software components and infrastructure for scalability and efficiency.
• Ensure cross-platform compatibility and optimize system architecture for operational excellence.
• Collaborate with internal stakeholders across time zones to align on delivery objectives and client outcomes.

Skills

Linux

DevOps

Java

Python

Education

Bachelor's degree in Computer Science or related field

Tools

Bash/Shell scripting

Job description

As a Support Engineer reporting to the AVP – Software Engineering, you'll play a critical role in ensuring seamless client implementations, maintaining production systems, and delivering enhancements that strengthen market integrity and compliance. You'll thrive in this position if you're collaborative, detail-oriented, and globally minded, with a passion for technology and finance in a fast-paced, high-impact environment.

Key Responsibilities

• Partner with clients to support production and test environments, ensuring system stability and performance.
• Translate client needs into actionable solutions and contribute to ongoing product enhancements.
• Design, develop, and maintain software components and infrastructure to support scalability and efficiency.
• Ensure cross-platform compatibility and optimize system architecture for operational excellence.
• Collaborate with internal stakeholders across time zones to align on delivery objectives and client outcomes.

Required Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
• Proven hands-on software engineering experience.
• Strong Linux expertise and experience in DevOps or programming roles.
• Proficiency in scripting or programming languages such as Java (preferred), Python, Bash, or Shell.
• Clear communicator with experience in client-facing or collaborative, matrixed environments.

Preferred Qualifications

• Experience in a client-facing or customer support engineering role.
• Background in finance, fintech, or exposure to regulated industries.
• Familiarity with working across global teams and cultural nuances in cross-border collaboration.

This position will be located in Wrocław, Poland and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Benefits & Rewards

• Competitive base salary
• Annual bonus
• Annual equity grant
• Employee Stock Purchase Plan offering discounted company shares
• Pension plan
• PPK
• 26 vacation days
• 6 additional flex days per year
• Work from (almost) anywhere – up to 20 days/year
• Paid time off for volunteer work - up to 2 days/year
• Comprehensive Health Insurance program
• Group Life Assurance
• 24/7 mental health support for you and your family
• Global mentoring program
• Unlimited access to e-learning platforms
• Hybrid work setup
• Modern and comfortable office work environment with fresh fruit, snacks, and weekly fika breaks

The annual gross base pay for this role is zł169,000 - zł330,000. At Nasdaq, we use a structured job and career framework to make sure growth opportunities are clear and fair. The pay range you see reflects the full salary band for this job level, including room for progression over time. The actual offer will depend on factors like your skills, experience, qualifications, and location, and will fall within a portion of the posted range that’s appropriate for this role. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable.

At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well‑being and family care.