Supply Chain - Intercompany Service Associate

elanco; Poland; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Office located in center of Warsaw

Flexible working hours

Sports card

Private medical care

Life insurance

Open and inclusive environment

Job summary

Elanco, a global animal health leader, is seeking an Intercompany Service Analyst in Warsaw, Poland. You will coordinate domestic and international intercompany shipments, ensure on-time delivery, manage documentation, and collaborate with Supply Chain, Manufacturing, Logistics and Quality teams to optimize processes.

The role requires 2–4 years in Supply Chain or related fields, experience with export order management, SAP/TMS proficiency, strong analytical skills, and fluent English.

Qualifications

• Bachelor's degree in Supply Chain Management or related field or equivalent experience.
• 2–4 years of experience in Supply Chain, Logistics, Customer Service or related area.
• Experience with export order management and shipping documentation.
• Good understanding of Supply Chain processes: logistics, transportation, warehousing, and international trade.
• Experience with SAP and/or Transportation Management Systems (TMS).
• Strong analytical, problem-solving, and organizational skills.
• Customer-focused mindset with ability to manage multiple priorities in a fast-paced environment.
• Fluent English, written and spoken.

Responsibilities

• Coordinate domestic and international intercompany shipments from manufacturing sites to affiliate warehouses.
• Plan transportation, prepare shipping documentation, and monitor shipments for on-time delivery and compliance with export/import requirements.
• Manage relationships with logistics service providers, monitor performance, and resolve transport or delivery issues.
• Support export order management, ensuring compliance with local and international trade regulations.
• Investigate and resolve shipment-related issues, including delays, damaged goods, missing documentation, and returns.
• Monitor transportation costs, freight invoices, and identify opportunities for cost optimization.
• Maintain accurate data in SAP and Transportation Management Systems (TMS), ensuring high data quality and process compliance.
• Collaborate with cross-functional teams to support new product launches, supply continuity, and operational improvements.
• Build strong relationships with internal stakeholders and contribute to continuous improvement initiatives across Supply Chain.

Skills

Analytical skills

Problem-solving

Organizational skills

English fluency

Education

Bachelor's degree in Supply Chain Management or related field

Tools

SAP

Transportation Management System (TMS)

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

Your role: Intercompany Service Analyst

As an Intercompany Service Analyst, you will be responsible for coordinating the movement of products from manufacturing sites to affiliate warehouses, ensuring efficient order execution, regulatory compliance, and excellent internal customer service. You will work closely with Supply Chain, Manufacturing, Logistics, Quality, and Commercial teams to ensure timely product availability and continuous process improvements.

Your Responsibilities:

• Coordinate domestic and international intercompany shipments from manufacturing sites to affiliate warehouses.
• Plan transportation, prepare shipping documentation, and monitor shipments to ensure on-time delivery and compliance with export/import requirements.
• Manage relationships with logistics service providers, monitor performance, and resolve transportation or delivery issues.
• Support export order management, ensuring compliance with local and international trade regulations.
• Investigate and resolve shipment-related issues, including delays, damaged goods, missing documentation, and returns.
• Monitor transportation costs, freight invoices, and identify opportunities for cost optimization.
• Maintain accurate data in SAP and Transportation Management Systems (TMS), ensuring high data quality and process compliance.

Collaborate with cross-functional teams to support new product launches, supply continuity, and operational improvements.

Build strong relationships with internal stakeholders and contribute to continuous improvement initiatives across the Supply Chain organization.

What You Need to Succeed (minimum qualifications):

• Bachelor's degree in Supply Chain Management or a related field, or equivalent professional experience.
• 2-4 years of experience in Supply Chain, Logistics, Customer Service, or a related area.
• Experience with export order management and shipping documentation.
• Good understanding of Supply Chain processes, including logistics, transportation, warehousing, and international trade.
• Experience working with SAP and/or Transportation Management Systems (TMS).
• Strong analytical, problem-solving, and organizational skills.
• Customer-focused mindset with the ability to manage multiple priorities in a fast-paced environment.
• Fluent English, both written and spoken.

What Will Give You a Competitive Edge (preferred qualifications):

• Experience in Export and International Trade.
• Project Management experience.
• APICS/CPIM certification (completed or in progress).
• Experience with Excel, Power BI, and AI tools.
• Strong communication and stakeholder management skills.Continuous improvement mindset and ability to work effectively across cross-functional teams.

Additional Information:

Location: Warsaw, Poland

We offer:

• Career at one of the leading global animal healthcare companies.
• Office located in the center of Warsaw (Rondo Daszyńskiego).
• Extra days off.
• Flexible working hours.
• Sports card (Multisport), private medical care, and life insurance.
• Open and inclusive environment that supports diversity and collaboration.
• Animal-friendly office.
• Theatre ticket discounts.
• Language learning platform.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.