Supplier Risk and Onboarding Intern

Biogen, Inc.; Warszawa; Hybrid; PLN 52,000 - 62,000; Full time

Benefits offered by this job

Life insurance

Pension contributions

Mental health resources

Remote work allowance

Flexible work arrangements

Professional development funding

Employee referral bonuses

Job summary

Biogen Poland in Warsaw offers an Internship in Supplier Risk and Onboarding within the Global Business Services team. You will support onboarding and risk assessment, serve as first-line support for stakeholders, and gain experience with ServiceNow, Aravo, Oracle, and Microsoft Excel.

You will collaborate across teams, develop a strong customer-service mindset, and contribute to process improvements while learning procurement, vendor management, and risk management concepts.

Qualifications

• Bachelor's degree.
• Professional fluency in English.
• Comfortable working with customers, including verbal and written communication.
• Excellent attention to detail.
• Intermediate or above Microsoft Excel.
• Eagerness to learn and challenge the status quo.
• Ability to navigate in a multitasking environment.
• Communicative, organized, and accountable.
• International and inclusive mindset.
• Team‑player.

Responsibilities

• Provide answers and solutions to Aravo users via the ServiceNow ticketing system, emails, Teams chat, and calls.
• Monitor vendors' onboarding progress and bank account change requests, reaching out to Business Owners to decrease the duration of vendor onboarding/data changes.
• Receive feedback from customers and transfer this to the appropriate area.
• Review internal documentation while performing tasks to ensure accuracy of process descriptions, making corrections or suggestions as needed.
• Work on small continuous improvement tasks or projects.
• Collaborate with team members to address technical issues promptly and provide solutions to customers with team support.

Skills

English fluency

Customer communication

Attention to detail

Multitasking

Organized

Accountable

Team player

Learnability

International mindset

Education

Bachelor's degree

Tools

ServiceNow

Aravo

Oracle

Microsoft Excel

Job description

About This Role

As the Supplier Risk and Onboarding Intern, you will be an integral part of the Supplier Risk and Onboarding department, supporting global business partners with the suppliers' onboarding and risk assessment process. This internship offers a unique opportunity to gain professional experience in Procurement, Vendor Management, and Risk Management. You will learn to navigate tools such as ServiceNow, Aravo, Oracle, and Microsoft Excel and Word, enhancing your technical prowess. The role's nature will also provide extensive customer service experience, positioning you as a first‑line support for our stakeholders. Your contributions will be crucial in streamlining processes, ensuring efficient supplier onboarding, and maintaining robust risk management practices, all while gaining valuable insights into the business's operational dynamics.

What You’ll Do

• Provide answers and solutions to Aravo users via the ServiceNow ticketing system, emails, Teams chat, and calls.
• Monitor vendors' onboarding progress and bank account change requests, reaching out to Business Owners to decrease the duration of vendor onboarding/data changes.
• Receive feedback from customers and transfer this to the appropriate area.
• Review internal documentation while performing tasks to ensure accuracy of process descriptions, making corrections or suggestions as needed.
• Work on small continuous improvement tasks or projects.
• Collaborate with team members to address technical issues promptly and provide solutions to customers with team support.

Who You Are

You are eager to learn and embrace new challenges, thriving in a multitasking environment. Your communicative and organized nature makes you comfortable working with customers, both verbally and in writing. You possess excellent attention to detail and demonstrate accountability in your work. With an international and inclusive mindset, you are a team player who values collaboration and diversity in your approach.

Required Skills

• Bachelor's degree
• Professional fluency in English
• Comfortable working with customers, including verbal and written communication
• Excellent attention to detail
• Intermediate or above skills in Microsoft Excel
• Eagerness to learn and willingness to challenge the status quo
• Ability to navigate in a multitasking environment
• Communicative, organized, and accountable
• An international and inclusive mindset
• Team‑player

Additional Employment Conditions

We offer a paid internship program (till end of June 2027) with 32 hours of internship per week. An hourly rate is 31,40 PLN.

Please note that the role requires a candidate to be a holder of work permit & residency in Poland.

#LI-Hybrid

About Biogen Poland

Our Warsaw office is a complex hub for local, regional and global roles. Regardless of our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.

About Global Business Services (GBS)

The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world‑class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.

Job Level

Internship

Additional Information

• Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.
• Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.
• Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.

As Biogen recently acquired Apellis, you can find additional open jobs on our Apellis website here.

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid‑sized biotechnology company, we provide the stability and resources of a well‑established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life‑changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.